Having made public the original discussion paper ‘Planning for the Post-Digital’ members of the 52group then blogged the concept. These posts generated some strong responses, both in comments and in further blog reactions.Initial reactions to the Post-Digital interpreted the concept as dismissing the importance of technology (and the technologically minded) claiming that somehow the ‘digital’ had passed into history:
“In short, this isn’t the post-digital world, just like it isn’t the post-jet age or the post-space age. All of these technologies are not magic, they’re here, they’re real and they have real consequences. The way to deal with these changing technologies is the same as every craftsman has done since the iron age: respect the tools of your trade, without being obsessive about them (leave that to the toolmakers), and remember that any tool can be improved, and therefore will be.” Wilber Krann (comment on original post)
“I think that we should have some people obsessed with the technology (where has most of the technology come from?) and we should have people who can analyse it, and critique it, and say “Yes, this works in this situation because X” or ‘This is not useful as a learning technology’.” Pat Parslow
The Post-Digital was seen as a negative principle which devalues engagement with the technical encouraging us to be unthinking consumers of new hardware and platforms as they become ever more culturally ‘transparent’.
“what are the implications for accepting that we are in a postdigital age? Don’t we then accept that our IT environment will be owned by the mega-corporations – Google and Microsoft…It strikes me that the postdigital agenda is a conservative one, in which we are asked to accept that we (in our institutions and in our working environment) cannot shape our digital environment. And for me that is a worrying point of view which I don’t accept.” Brian Kelly
Alongside these discussions Frances Bell suggested the term Co-Digital as a better term to describe the process of “…seizing the opportunities presented by the newness of technologies to spot changes and then shape the development of the technology.”
The Co-Digital then describes the period of ‘flux’ (this is a term from the ‘Digital Habitats’ by Etienne Wenger, Nancy White, and John D. Smith) which a technology goes through as the user community appropriates it and influences its development. This period is early in a technologies life-cycle but may not be in effect for very long as the user community expands.
Instead of the Co-Digital replacing the Post-Digital I think that they are concepts which describe different points of a larger process of transition.
I have tried to describe the transition technologies make from the Co to the Post-Digital in the diagram below. The model is an attempt to bring together the thinking that has emerged from the Post-Digital idea and put it in a larger context.
Technological transition from the Co-Digital to the Post-Digital.
(The visual design of the diagram is a homage to the excellent ‘Hierarchy of Digital Distractions’ by David McCandless which I have stuck to the wall by my desk)
Rather than attempt to discuss through the diagram in detailed prose I have written up some simple notes which may help to describe the overall model:
The point at which the socio-tech flux (Wenger uses the term ‘Vortex’) is most fluid. Social appropriation of the tech influences its development. Similarly the tech starts to form the manner in which social engagement takes place and in which social capital is built.
The tech is seen a culturally ‘shiny’ but its role is beginning to become ‘fixed’ in the mind of its growing community and in its socio-tech function.
The tech is no longer ‘shiny’. It is culturally normalised and not conceived of as ‘technology’ (‘Disappearing into Use’ is an brilliant phrase I have hear which describes this). The tech is now understood by its core function i.e. culturally, the phone is seen as the conversations you have when using it. It is not generally considered in technological terms anymore. This phenomenon could also be seen as a transition to the Post –Technical.
‘Types’ of Users
They build new stuff because they think it’s cool. Likely to be very tech orientated. Pushing the boundaries of what is possible technologically.
Probably community leaders. Not as tech focused as the Pioneers but they are adept at appropriating the new tech to their own ends. This is often done by building networks/community or promoting themselves as a brand. They are happy to subvert functionality and influence the evolution of the tech.
They follow players into technologies. They want to know what a tech is ‘for’ and how to use it ‘correctly’ before joining. They enjoy the ‘shiny’ once there is a cultural consensus. i.e. They are buying iPhones from Tesco’s now. They also actually like ‘top ten’ style lists on how to use platforms properly.
They use the tech once it is fully culturally normalised. They are not interested in experimenting. This group bought the mobile phones they claimed they didn’t need once all their friends had one.
When these guys get involved they accelerate the shift from the Co Digital to the Digital. Think Twitter and the BBC.
What is the point?
- We need to influence the evolution of technology while it’s in the Co-Digital space. i.e. Edtech folk need to be players (well, some of them at least). Once a tech has moved out of the Co-Digital it is difficult to influence although it may be re-appropriated later in a different context. In my opinion Twitter is currently moving out of the Co-Digital space.
- As the user base in a tech expands the Pragmatists begin to out number the Players. Because the Pragmatists have a relatively fixed idea about the function of the tech this means that it becomes increasingly difficult for the tech to stay in flux. Think of the backlash every time facebook attempts to make changes to its interface or functionality.
- Once tech hits the Post Digital it is pretty much game over for direct innovation (but as I have mentioned re-appropriation is possible). Once Google and the ‘cloud’ become Post-Digital they will actually be running the world.
The model is clearly a work in progress… I welcome your thoughts (especially as it was comments and posts on the original idea that helped move this forward to this stage)
15 thoughts on “The Transition from the Co-Digital to the Post-Digital.”
Frances Bell November 27, 2009
This is a powerful image but I am wondering about what’s happening to the technology as it slides down your diagram. It’s only brand new once but it is continually morphing and changing, and not just the tech but the social and organisation practices and contexts in which it is ‘used’ and ‘changed’. As you know, I really like the social learning concept described in The Wrong Trousers (paper not vid) at http://www.rcss.ed.ac.uk/teaching/SSICT/documents/wrong_trousers.pdf
“These two facets of social learning over technology – innofusion and domestication – are not separate. However these concepts were coined separately and for differing purposes. They draw attention to differing aspects of the innovation process – respectively, the evolution and biography of artefacts (Pollock et al 2003) and the evolution and biography of user (and user organisation) practices/culture.
The social learning framework combines these to achieve an integrated perspective – and one that addresses innovation over different phases of the cycle of product development and use and in different sites. “
@daveowhite November 27, 2009
I agree that the relationship between tech and social/organisational practices is complex (more complex than the model can currently describe). I think I’m trying to say that the nature and the speed of those changes you mention slow down at tech moves to the Post-Digital. Part of the problem is that the evolution of artifacts and the evolution of the user are becoming increasingly interlinked. This is tricky stuff to pick apart in any meaningful way.
Brian Kelly November 27, 2009
Thanks for this post, Dave. It does strike me, though, that the model you have is one-way: it implies that Google Wave will eventuually reach the post-digital holy grail which email and MS Office have achieved. But is this really the case for email and MS Office? Aren’t we in an environment in which email usage is declining and MS Office is being threatened by office applications in the Cloud? Shouldn’t there be a plug-hole (or waste pipe) in the pyramid?
Frances Bell November 27, 2009
Yes Dave, I find it very difficult. So for one technology’s trajectory at any one time it will have a different mix of the 4 P users. It would be interesting to think about the nature of the impact of each P on the tech’s development. ALso interested in the types of users within institutions.
@daveowhite November 30, 2009
@Brian I’m not convinced that the Post-Digital is a holy grail for the people who produce the tech for exactly that reason. I think that the most successful technology in terms of its ability to morph-with-society is the stuff that stays in the Co-Digital space for the longest. Of course this doesn’t equate with success in commercial terms…
Once a tech becomes Post-Digital it is vulnerable to becoming obsolete both culturally (from a fashion point of view) and functionally as it can no longer be updated but needs to be reborn.
@Frances In terms of take-up and initial engagement the Players are absolutely crucial. Google uses the frighteningly manipulative ‘invites’ system to get Players involved in a form of social capital pyramid sale.
It’s the point at which the amount of Pragmatists comes close to the number of Players that a shift really starts to take place. I think institutional take-up happens at around this point as institutional approaches are always pragmatic (if we are talking about center-out initiatives). Of course institutions contain a lot of Players but these users act as individuals in their engagement with new tech and are likely to have a personal ‘brand’ which overshadows their institutional affiliation.
Brian Kelly November 30, 2009
Thanks for the response.
But shouldn’t ‘post-digital’ be a holy grail? For many the phone, the car and other domestic ‘technologies’ are no longer seen as technologies, and are regarded as successful because they ‘just work’.
It is interesting to read that Google intends that its Google Chrome OS as providing a ‘platform that just works’, by providing centralised control.
Isn’t this something that society would, in many respects, welcome whilst technologists, such as you and I, would be concerned with? But are our concerns (over Google control, for example) simply us protecting our own interests?
@daveowhite November 30, 2009
@Brian Of course the concept ‘just works’ actually means ‘everyone has worked out how to use it’ or ‘everyone can see a need to use it’. Perhaps we are just one side of a tension that should exist between the corporates who sell us ‘platforms that just work’ and the ‘Players’ (one of my 4P groups) who have their own agenda and attempt to appropriate what ‘Just Works’ means in a social context. My overall point being that once it gets to ‘Just Works’ the Players will have a tough time changing what that tech ‘means’.
Tim Linsey December 2, 2009
A thought provoking post. I agree that ‘disappearing into use’ is great phrase for describing the shift in focus from technology to task and function. I wonder if the diagram could be enhanced by indicating convergence of individual technologies into task and function clusters in the post-digital stage? I also wonder if the increasing use of mobile personal technologies provides an additional dimension to the post-digital stage where virtual tasks and functions are further embedded / integrated in the physical world through location independence?
The specific technologies represented can of course only be examples in the diagram, but I wonder if location based technologies are an important cluster. These can be considered to have migrated through the 3 stages to post-digital use as in-car navigation systems. However these functions are now being increasingly integrated into ‘generic’ personal technologies (possibly resulting in a horizontal move in the schematic) adding a further element to the interface between the physical and the virtual, e.g. location aware social networking.
Finally the comment on the Pragmatists fixed ideas on a technology’s function is also interesting in the context of the potential migration of a technology’s use from one domain to another, informal use to formal use etc.
@daveowhite December 3, 2009
@Tim I like your ideas 🙂 Certainly the convergence of the physical and the virtual is an interesting perspective for what the Post-Digital might mean. (I like to call this ‘composite’ reality…)
The physical context of a technology has a large effect on how quickly it might move to the Post-Digital. As the hardware we use to connect to the network moves from the office/study to the living room/car/pocket the nature of our engagement also changes. More of our technological engagement will have a social context(?) which I suspect will accelerate a techs move through the Co-Digital space.
As for clustering, I can see how that is a useful principle but I get nervous when a diagram get’s too complex. I’ll have to have a good think about what the horizontal dimension could represent.
Scott Leslie December 4, 2009
Is there a specific reason to not use the classic “diffusion of innovation” phases here? It basically seems like “pioneers, players, pragmatists…” map pretty much to “innovators, early adopters, early majority…” Is there something inherent in Roger’s notion of “adoption of technology” you are resisting by inserting your own terminology? Plus that would address Brian’s concern that not all techs become culturally normalized, e.g. not all ‘cross the chasm.’ Sorry if I am not getting this, it’s just that is the language I have heard applied very often to seemingly this same progression.
@daveowhite December 7, 2009
@Scott Thinking in detail about how this relates to Roger’s work is something I do need to get on with. My main interest is how social media influences this cycle because I think ‘users’ maybe have more power to influence and appropriate the tech while it’s in the Co-Digital space.