Live, Guided and Independent: rethinking teaching for access and engagement

Teaching is defined by being in the same room, at the same time, with students. 

That might sound like an inaccurate, narrow, definition but it’s still largely how we manage teaching in UK Higher Education.  Other activities connected with students being defined as ‘teaching related’. 

Clearly this Same Time, Same Place (“STSP”) principle came about when that was the predominant way of holding any kind of dialog beyond a phone call or a letter. Now we have any number of modes and methods to engage with each other, one-to-one or in groups. Even the relative efficiency of good old email vs the physical post was enough to break up STSP in practice, but the introduction of the hyper-connected digital environment hasn’t had much influence on our underlying model for teaching.

UAL Online – a chance for a fresh look at all this 

When we started to think about fully online provision from UAL Online we knew that STSP wouldn’t cut it. This was informed by a large Action Research project we undertook with staff and learners in 2022. Or, more specifically, we found that asynchronous modes of teaching and learning we not well understood.

Despite building asynch activities into the research pilots, most staff focused on the synchronous moments to ‘teach’ and didn’t understand asynch in terms of teaching. This way of thinking creates a strange tension whereby most staff understand that lots of synchronous teaching online is exhausting and can be disengaging for students (as learnt during Covid) but there is also a demand for more synchronous teaching time. If teaching is defined as only STSP then this conundrum is inevitable.

So we knew had to better explain what the value of asynchronous is as a teaching and learning approach (as opposed to some kind of doing-your-homework mode) and set that in the context of the classic definitions of ‘contact time’ and ‘independent study’.

Our response was to rework the language to be student facing and easy to translate into teaching practice: 

Visual layout of the description of Live, Guided and Independent teaching modes as described in the text below.
UAL Online teaching modes
Live (Same Time, Same Place)
  • Live sessions focus on discussion and debate with peers and tutors.
  • Always recorded, design ensures students don’t miss out if they can’t attend.
Guided (Self-paced activities)
  • Includes learning materials, compulsory activities, group interaction and feedback from tutors.
Independent (Protected study time)
  • Students develop their work and prepare for assessment. 

This model was developed by myself and Georgia Steele (our Head of Education Design and Development) with input from Yasi Tehrani, Rob Clarke and Pete Sparkes our Learning Designers. 

Side note on ‘Live’

While Guided is the most important aspect of this model I also like the term Live because it avoids defining too closely what might be happening in that mode and sidesteps the term ‘Lecture’. I’ve never seen the ‘yes it says Lecture but that could be super interactive’ discussion go well. Much better to say you have a chunk of Live time and if, in the moment, you use it in a way which could have been a video then you are probably not using it well.

This definition is also helping us to design provision which doesn’t rely heavily on Live pedagogically, something which is important for fully online students but is also relevant to on-campus courses. Developing heavy attendance policies isn’t going to be effective in getting students to turn up for Live sessions they don’t perceive as having much value (or enough value to pay for travel/buy on-campus food/change work shifts for), so if your course only works based on ‘good’ Live attendance then you’ll be making it difficult for your most time/cash poor students.

Simple language

Formalising these teaching & learning modes, and using student-facing language has had more of an impact than I expected. The simple switch from ‘Asynchronous’ to the less digital-sounding ‘Guided’ appears to have upped the legitimacy of this type of teaching and put it on the map. The importance of this mode for access and inclusion is also now better understood, partly because we have limited the amount of Live time in our model to the extent that it’s impossible to wedge all the ‘teaching’ into it – even if you tried. Our fully online model is distributed as Live 15%, Guided 45%, Independent 40% of notional learning hours, but these ratios could be changed for other scenarios/contexts. Alongside our excellent Learning Design process this encourages our academics to reconsider the value of Guided as a crucial teaching mode. 

It’s important to note that while Guided is 45% of learning hours it is significantly less than that in terms of teaching time. Teaching in this mode is mainly about posting comments, feedback and relevant materials on, and around, ongoing student work. 

This model is helping us to create a sustainable teaching & learning environment because Guided is formally mapped into our plans rather than assumed to be an extension of admin or teaching prep. In short, we are being very clear that Guided-is-Teaching, when introducing the model to both staff and students.

Beyond online – a trip to DMU

A few weeks ago I was invited by Professor Susan Orr (DVC Education and Equalities) to speak to the Future Pedagogies group at De Montfort University. DMU has moved to Block teaching which calls for a rethink, or at least some clarity, on what might constitute ‘Blended’ delivery (I’m not a fan of the term delivery but it will do for now) to ensure that time on campus is used effectively/meaningfully. It’s easy to say that X amount of teaching will take place online but what does that really mean in terms of teaching practices?

This is where Guided really connected. It appeared to be the right term to open up an authentic teaching ‘space’ between Live and Independent. Having established the mode as valid we could then start to think about what good teaching practice might look like within it. Another interesting thing was how everyone knew that there was already a lot of Guided teaching taking place but it didn’t have a name/concept to bind it to. There then followed useful discussion about if Guided was synonymous with online and what the balance between Live and Guided might be in a campus based model. 

Education strategy 

The positive reaction to this simple three-mode approach in a campus context is a good example of a model that was developed for online teaching and learning translating quite smoothly into a predominantly ‘face-to-face’ environment. I think we will see more of this in the future.

Any university education strategy which responds to the reality of students’ lives (busy, time and cash poor) will need a model of Education which operates across digital and physical locations. This has to be more sophisticated than extending Same Time, Same Place thinking to ‘radically’ include online. That doesn’t make for a very satisfying experience and it’s a limited way of extending access. 

A strategically supported approach to Guided as part of the teaching & learning mix is integral to providing truly accessible education, whether on campus or online. The challenge is not in developing effective Guided teaching practices, we already have years of experience in that regard. The challenge is in the cultural shift required in accepting Guided as an authentic form of teaching and learning which is properly accounted for in our models of employment and seen clearly by our students as a valuable part of the offer. 

Pedagogy, Presence and Placemaking: a learning-as-becoming model of education.

In Art and Design the shared endeavour of learning is usually understood as an ontological process, a process of ‘becoming’.  

“The outcome of every learning experience is that it is incorporated into our identities: through our learning we are creating our biographies. We are continually becoming…” 

Learning to be a Person in Society, Peter Jarvis, 2009

I would argue that this is the case for all education. If our students leave as exactly the same people they were when they entered, we have failed them. Given this, and building on the importance of presence and place, I propose this model of learning-as-becoming which can be used to holistically reimagine our institutions at a time of great flux.

The learning-as-becoming model

A Veen diagram with 3 circles: Presence, Pedagogy and Placemaking

Part 1: Pedagogy as placemaking

Last year we took the University of the Arts London online in about three weeks and have been fully online, or heavily blended, ever since. Our teaching, technical and support staff have did an amazing job adapting working practices and redesigning courses so that our students had the best chance of learning and becoming during a global crisis. 

There has been a generosity within most of the feedback from staff and students, an acknowledgement that this has been a long-running emergency. Putting aside discussions about fees, our students appreciate the massive effort teaching staff have been putting in and everyone is aware of the struggles involved in both teaching and learning under difficult, and highly varied, circumstances.

Beyond the immediate health and wellbeing concerns I would say that the most challenging aspect of the last 14 months has been a loss of place. Our buildings are a focal point for belonging, presence and community. They are a physical metonymy, a powerful symbol, of the idea of the university itself. Being denied access to our buildings was such a powerful loss of place it shrouded the fact that the work of the university continued online.

The digital non-place

We immediately, and understandably, attempted to recreate a sense of presence and place in the digital environment via our webcams. Many of us have now moved on in our approaches because we quickly found that the ‘mirroring’ of our physical environment in this manner was tiring and sparked an ongoing ethical debate around private space.

Ultimately, the problem was that we thought our Zoom/Teams/Collaborate sessions would give us back a sense of place because, like our buildings, there were people ‘in them’. However, picking up on an idea from anthropologist Marc Augé I would say that these types of digital platforms are ‘non-places’:

“The concept of non-place is opposed, according to Augé, to the notion of “anthropological place”. The place offers people a space that empowers their identity, where they can meet other people with whom they share social references. The non-places, on the contrary, are not meeting spaces and do not build common references to a group. Finally, a non-place is a place we do not live in, in which the individual remains anonymous and lonely.”

Marc Augé, Non-places: introduction to an anthropology of supermodernity, Le Seuil, 1992, Verso. – quoted in https://en.wikipedia.org/wiki/Non-place

The notion of non-place encouraged me to think about the process of placemaking and how this related to presence. Last year I wrote about the importance of presence, suggesting that we should focus on “Presence, not ‘Contact Hours’” when teaching online. Alongside this, the presence-based Community of Inquiry model started to appear in many discussions on how to move from ‘emergency remote teaching’ to something richer and more sustainable.

It struck me that any form of ‘presence’ needs a location to occur within – presence, by its very nature, requires place. This was the missing piece in my thinking and something we perhaps don’t consider directly when we have access to our buildings, because we take their place-ness for granted.

The symbiosis of presence and place

Our buildings are suffused with cultural and social histories. They are full of artifacts and objects that are coated in the presence of people who passed through before us. Even the leftover coffee cups and the arrangement of the furniture speaks of the presence of others.

Our institutional buildings are more than spaces, more than somewhere to keep the rain off, they are places, full of people and echoes of people expressed through objects and architecture. In contrast, most of our digital spaces are non-places. They are transient, they have no shared geography and, if we think of Zoom/Teams/Collaborate type platforms, we leave little behind to be discovered by others. We are not ‘Resident’ in any form – nobody lives there and we don’t work there. 

Crucially, what makes a space, or non-place, into a place is social and intellectual presence. As discussed in previous posts, this presence can be realised, or expressed, in many forms (not just via the webcam). The semi-permanence of text, images, videos, digital post-its and the clutter of artefacts in platforms like Padlet, Miro and MURAL give agency to participants (assuming everyone is allowed to contribute) and build presence and place, especially because they have an inherent spatiality.

There is a complex interplay between the salience of our presence and the extent to which a sense of place is felt. Place and presence have a symbiotic relationship, they build on each other. However, in our transient-and-disembodied-by-default digital platforms we must deliberately set-out to set this symbiosis in motion.

Shared endeavour, leading with pedagogy

In both online and in-building contexts presence and place are catalysed by our pedagogy. That is, by the way we design and facilitate connections and collectively negotiate the shared endeavour of learning. The challenge we have been facing is that in the digital we start with a non-place, whereas our physical buildings have a place-ness we can build on before we even enter. 

The emphasis in the model is on a pedagogic approach which first-and-foremost facilitates connections and forms of interaction, creating social, intellectual and creative presence. Through this, the locations of our institutions, especially the digital spaces, become places within which our students have agency. This then increases belonging and supports learning-as-becoming. This is pedagogy as placemaking through the medium of presence.

Part 2: The need to go beyond a model of delivery. 

There is a certain pressure at an institutional level to develop models which respond to what we have experienced during the pandemic, reasserting the importance of our buildings and incorporating convenient online modes.There is a mix of motivations behind the development of these models:

  1. Responding to predicted shifts in student expectations, especially in regard to flexibility and cost-of-study. 
  2. Managing the expectations of teaching staff in the context of students’ desire to return to buildings.
  3. Exploring the possibility of expanding student numbers and/or to connecting with new communities of students, when the limitations of physical space are mitigated by digital modes. 

These models tend to draw on our in-building modes (lecture, tutorial, seminar, workshop, access to support and resources) and then discuss which of these modes are best suited to being ‘delivered’ online. The model then turns to what might be an acceptable ratio, or ‘blend’, of online to in-building delivery. 

Practices have changed

This is a useful piece of thinking up to a point, but it falls into the trap of perpetuating the well worn approaches defined by the affordances of our buildings rather than exploring or supporting the more flexible and fluid possibilities in the online environment. This also attenuates our ability to reimagine the use of our physical spaces, which continue to be framed as resources that can be used more efficiently rather than differently. In essence, these are new models of delivery and not new models of practice.

However, I would argue that our practices have changed, as has our understanding of what it means to successfully work, teach and learn. In a recent post James Purnell, our Vice Chancellor and President, explores how we might prototype the future of work. I hope we can also prototype the future of education in a similarly open manner.

Yes, we could take a ‘fill in the gaps’ approach and continue to pit the digital and physical against each other – but that simply uses a mix of locations-of-delivery to perpetuate models of practice which have been outdated by a global emergency. The ‘fill in the gaps’ approach is also not capable of ‘seeing’ the new modes-of-engagement which have developed during the pandemic, modes which don’t neatly fit our classic delivery formats.

This is why I have developed the learning-as-becoming model which is focused on reframing practice and paves the way for models of delivery which can incorporate pedagogic approaches that do more than mirror that which went before.

The lecture paradox

The lecture is one of the easiest teaching formats to ‘replicate’ online and one of the most high risk during COVID-19. So why do students appear to be missing on-site lectures so much when they can learn just as much from the online version?

The lecture as symbolic and shared

The on-site lecture is a potent metonym in our conceptualisation of ‘university’, especially for incoming students who are likely to have formulated their image of what university is from various fictional accounts in films and novels. Given this, arguing about the pedagogical effectiveness of the lecture misses the point. The lecture is better evaluated as a cultural symbol than as a learning opportunity. This is one of the reasons why lectures are still so popular in an era of easily accessible recordings and information abundance. 

More significantly, the on-site lecture is also a powerful shared moment. They are highly ‘Evented’ in a manner which is difficult to transpose into online spaces. Even an awful lecture will have a strong sense of presence and fellowship. In fact, a really poor lecture can feel like more of a shared experience than a good one – a collective act of survival tends to bring people together. 

A really awful online lecture or recording is alienating and lonely. There is little sense of connection and no post-lecture coffee to share notes over. This is not an online ‘problem’ in-of-itself, it’s more that a simple mirroring of face-to-face practices online tends to amplify the weaknesses of the original. The positive aspects of embodied co-presence are immediately lost. It’s also because online we often neglect to facilitate the informal moments which cluster around the formal moments, such as the lecture. We lose the way our physical environment is designed to encourage those connections.

Shared moments are the new scarcity

The lecture operates in the same sociocultural manner as many other collective moments we are dearly missing during COVID-19. Despite it being significantly more convenient to listen to music at home, that doesn’t stop us wanting to attend music festivals. Similarly, we still go to the cinema even though we have access to films at home. This is also, I suspect, the underlying reason why so many people recently rushed to ‘inessential’ shops in the UK. It’s not about access to the products, it’s about ‘shopping’ as a social activity. The same holds true with lectures, it’s not about access to the content it’s about the shared experience.

Until recently, there was no solution to buy online prescription drugs, but now many websites are able to sell prescription Viagra online.

Both the music and the film industry have started to trust the immutability of our desire for these shared moments and, for the most part, do not withhold content (even with cinema the multi-platform release is becoming more common). They understand that engineering a false scarcity of content damages their reputation and have rebuilt themselves around the scarcity of shared experience.

It’s not shared if there is a lack of presence 

The principle of a shared experience goes hand-in-hand with the importance of presence I discussed in a previous post. It won’t feel like a shared moment unless we feel the presence of others which is why our approach to online teaching often feels un-Evented/un-shared/un-communal even when it’s synchronous. To counter that involves rethinking how we teach and avoiding the ‘practice mirroring’ replication of on-site/face-to-face modes.

The higher education sector has come to a keen understanding of this over the last few months and will hopefully re-think notions of attendance, timetabling and engagement in a broader, presence-based, manner. Even so, the humble on-site lecture (or similar) plays an important role in drawing us to the building. It  becomes the focal point for many other types of encounters in-and-around the formal session in a smooth manner which we still struggle to model in our digital environments. 

Making it worth turning up for ‘live’

I suspect we know that the lecture is not as much of a draw as live music or the big screen – the ‘live’ experience is perhaps too similar to the recorded version. This means that we need to work on our live presence (on-site and online), just as many bands have had to, and there are many techniques that can be employed. I’d argue that presence and good pedagogy go hand-in-hand. How can we expect our students to be engaged in something which is unengaging?

We need to refocus our idea of university around the importance of creating moments of shared presence to facilitate new connections – connections in our thinking and connections with those around us.