learning design – David White

From Skills to Virtues: A model for the design of Higher Education

February 16, 2024

The ‘SPAV’ Model (Skills, Practices, Attributes, and Virtues)

A diagram containing nested categories of Skills. Practices, Attributes and Virtues. — Skills, Practices, Attributes, Virtues – CC BY 4..0 David White

The model lays out a continuum spanning from Skills to Virtues to be used as a high-level tool in the design of university education. Underlying this is a doing-to-being continuum which is based on an ‘education as a journey of becoming’ principle. In short, we create the conditions for our students to develop as individuals over the time they are with us. Hopefully they leave as more knowledgeable, better equipped citizens with nuanced, and ethically informed, worldviews.

When considering the design of curriculum, the model is intended to be used as a touchstone which provides a holistic view of various strategic drives commonly applied, often unevenly, in the development of HE level courses. For example, many universities have a skills agenda, a set of Graduate Attributes and a Social Justice/Purpose strategy or themes*. These might be expressed separately, leaving those developing curriculum to interweave these educational aspirations which could, on the surface, appear to pull in different directions.

The model is intended to help those that design Higher Education navigate the breath of offer which spans from ’employability’ to ‘making the world a better place’. I believe these can, and should, inform each other but in the day-to-day of university activity they sometimes feel like dis-integrated layers.

*Examples would include positions on Anti Racism, Inclusion, Sustainability, Decolonisation, and Climate.

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It is possible to insert institutionally specific frameworks into the categories to inform design. So the model will stay relevant even as institutional drivers and aspirations change over time. For example, at the University of the Arts London we have a Creative Attributes Framework (Attributes) and a Social Purpose Implementation Plan (Virtues). These are subject-agnostic, whereas frameworks in the Skills and Practices area will differ by school, faculty or subject.

A specialist process

The categories in the model are geared towards the design of education, which is a specialism in its own right. As such, they are not intended for a broad audience without translation or simplification. For example, employers tend to mix aspects from across the model under the banner of ‘Skills’. A survey of employers by Kingston University indicated that ‘Problem Solving’ was the most valued ‘Skill’. Whereas in educational design terms, ‘Problem Solving’ would be a Practice which incorporates relevant Skills and Attributes, guided by Virtues or values. Even so, I wouldn’t attempt to rewire employers use of language. The broad use of ‘Skills’ is fine as long as we, as educators, work with more nuance behind that term.

Similarly, how these categories interrelate does not always need to be made explicit to students, but a good understanding is required across the continuum to inform design. For example, a question or brief might be posed which focuses on developing a Practice but encourages this to be contextualised in terms of Virtues/Social Purpose even if these terms are not used directly.

Definitions if the categories within the model

(Health warning: The categories bleed into one another. For example, one person’s ‘Skill’ is another’s ‘Practice’. The model should be used to inform design and discussion about what is being covered in curriculum, and how it interrelates. It is not attempting to categorise definitively or be an arbiter of semantics. The discussion the model engenders about what and how to teach is more important than trying to make everything ‘fit’ in the model itself.)

Skills

These are usually instrumental, and straight forward to assess as there will be clarity around what mastery of a Skill looks like. This could be understood on a case-by-case basis, or via established competency frameworks. A Skill is likely to be an isolated competency which is expected to be combined with other Skills, or incorporated into Practices, to complete assignments/briefs. For example, brazing two copper pipes together is a Skill, knowing how to install a central heating system is a Practice. Basic numeracy is a Skill, solving a maths problem is a Practice. In short, a Skill can always be gained through a training style of teaching.

Practices

These are where Skills are applied in context to generate new knowledge or understanding (Sometimes the term ‘literacy’, as in Digital Literacy, is used in this area too). Practices can be institutionally defined (where there might be a ‘correct’ approach) or developed by the individual. Often they are a combination of both, whereby they are initially learnt in an agreed form then adapted and owned by the individual over time. As such, Practices can combine aspects of both doing (externalised actions) and being (internalised to the person). Good examples of this would be the Practice of academic writing or the Practice of drawing. Each of these has a raft of accepted techniques and skills which can be adopted and adapted by an individual in the development of a personal style or approach, namely, the development of a personal Practice.

Notably, students will often already have a collection of Practices and skills they ‘own’, which they will bring into an educational process. Curriculum which assumes that students ‘start at zero’ across any of the model’s categories is unlikely to be inclusive in nature.

Thanks to Georgia Steele at UAL for the definition of Practices used in the Model.

Attributes

Often presented as ‘Graduate Attributes’ These characterise an individual’s approach to undertaking work and engaging in the culture of work or scholarship. Attributes underpin an individuals’ ability to ‘make their way in the world’. Higher Education emphasises Attributes as important characteristics of the person (how being informs doing) which usually go beyond what is directly accredited. The successful graduate is then ‘greater’ than the sum of their Skills and can continue to adapt and learn over time in a changing environment.

Commonly referenced Attributes include ‘communication’, ‘collaboration’ and ‘resilience’, but I think more mundane categories such as ‘reliable’ and ‘personable’ give a better sense of the value of Attributes.

Virtues

Being virtuous has negative, entitled, overtones but virtue, and by extension, virtue ethics are useful when defined as ‘striving to do good’, even when doing good is not necessarily expedient – i.e., it’s complex and difficult.

Institutionally, ‘good’ is often expressed across numerous social, cultural, and environmental areas. These are now being gathered under the banner of Social Justice, a term which feels fresher than ‘virtue’ and helps to reveal what could otherwise be ‘Hidden Curriculum’. Being clear about Social Justice values helps to avoid what I call a ‘guess the culture’ approach for students, where students who are culturally aligned to the institution’s values do better in assessment while those who are not tuned into this struggle to understand what they are doing ‘wrong’.

Interestingly, while accruing wealth and power are highly prized elements of ‘success’, they are not inherently virtuous. Given this, Social Justice, as a proxy for virtue, is a useful way of promoting that an institution, and its graduates, are not only driven by revenue and profit. This is increasingly important if universities are to remain distinct cultural entities. Importantly, virtues must be lived-out by the individual and cannot be performed, they require integrity. Where Attributes might be a characteristic of a person, Virtues are embodied. Virtues, and how they relate to the development of worldviews, are therefore closely tied to notions of becoming.

Operating across levels

The model can operate across all HE levels: at the higher levels (in the UK, levels 6/7) students are expected to generate a narrative of their work which interweaves and interrelates multiple categories in a sophisticated manner. This would include the use of theory and relevant frameworks to structure, contextualise, and reflect upon interrelationships across this model. Whereas at lower levels we might expect a student to articulate connections across fewer categories. For example, discussing how they have applied certain Skills to develop a Practice.

Using the model

I’m planning to incorporate this model into our Learning Design process to help us to develop curriculum which is balanced across the categories. I see it as a tool we use at the start of the process to help shape a course or module and something the check-in with the end. Does the design cover relevant categories to the right extent? Does it connect those areas in a manner which aligns with the level of the course? Does the design of assessment reflect this?

Below are further thoughts which I wrote as a ‘way into’ explaining the model. I thought I’d include them here as they might be useful context.

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Virtuous becoming and Constructive Alignment in Art & Design education

UAL teaches subjects which are highly ontological. That is, they aspire towards becoming and the incorporation of practice and knowledge into the identity of the student as they develop nuanced and ethical worldviews. There is a requirement to incorporate anti-racism, climate crisis and sustainability, and decolonisation into curriculum in tandem with inclusive, diverse and intercultural approaches to teaching and learning. This Social Justice imperative is a form of human practical ethics which should inform Skills, Practices and the development of Attributes.

This pushes the boundaries of the Constructive Alignment approach in the design of teaching and learning, as Learning Outcomes which require a particular worldview to be demonstrated could be in tension with inclusion and decolonisation. To what extent should an institution define the ‘correct’ way to be? In this sense, as we move through Attributes and towards Virtues, Learning Outcomes could blur into something we might call Becoming Outcomes, which could be problematic or, at the very least, stretching the idea of Learning Outcomes to breaking point.

However, I suggest that Learning Outcomes can be designed which operate at this end of the continuum if they are centred on developing a position or support informed critical reflection. i.e. They do not mandate a particular view is held even where this might be in tension with the stated Social Purpose standpoint of the institution. Clearly, a student taking this approach would have to develop a line of argument which is articulated with great clarity but in an inclusive, pluralistic, (and I would argue, fundamentally educational) environment this should be possible.

The ‘Art School’ heritage of Practice

The use of Practice within this model has it roots in ‘Art School’ forms of education where Skills are applied to materials through practice to produce new work and new knowledge. This mechanism of applied Skills can be extended beyond distinctly creative contexts. For example, in the UK we might demand a specific level of English language Skills which can then be applied in the practice of academic writing. Similarly, we might require numeracy Skills which can be applied in STEM-based lab Practices.

Levering open the Practice space between Skills and Attributes

Practice is a location in which the academic and the practical can inform each other and is therefore crucial in the design of contemporary Higher Education and is in some sense what binds the model together. Practice can be theorised, and theory (including certain aspects of Social Justice) can be applied to practice. Including Practice in the model also reduces the risks of skills and attributes collapsing together and becoming a confusing, interchangeable, mix of doing and being.

Flexibility vs Belonging

August 1, 2023

Is there a fundamental tension between student belonging and the flexibility of our university provision? This is the question I have been exploring recently as we develop fully online provision and one which I am repeatedly brought back to when talking with colleagues.

In an attempt to map the territory within this question I created a simple diagram which I’m going to step through to navigate my thinking.

A diagram describing the relationship between flexibility and belonging in education provision (as discussed in the post) — Flexibility vs belonging in education provision. (David White CC BY 4.0)

Access and Inclusion

I’m unapologetically starting with the idea that access and inclusion are a good thing. This doesn’t represent the thinking of the whole of the Higher Education sector but it’s where I’m starting from. If you believe that education should be hyper selective and only support those with ‘talent’ then this probably isn’t the diagram for you (That sounds facetious but I’m not aiming to disrespect selective approaches. They are just less interesting to me than the access question.).

Flexibility

This is a classic ‘bucket term’ in that it can contain any number of definitions. Often the assumption is that flexibility is related to academic choice but here I mean flexibility in the mode of provision. More specifically, forms of flexibility which account for students having busy lives. Or which don’t assume that students are building their lives around university in the character of a ‘traditional’ school-pipeline residential student.

One could argue that the form of provision, in terms of the academic calendar, assessment practices and teaching patterns, has not changed significantly during the period UK Higher Education has expanded. Instead we have added ever more support services around a relatively fixed core. Sometimes this support requires more time from already time-poor students. So a struggling student has to find time to do ‘do the course’ and to be ‘supported to do the course’. Clearly, the support itself should be provided but I worry that we don’t add up the total time commitment of a student who is not rich in time or educational capital.

Intriguingly the fixed ‘core’, or focus, I mentioned is the course itself and not the student. This is, at least in part, because the regulatory frameworks of tertiary education tend to be structured around academic quality and what is required to put students ‘through’ Higher Education. Things are changing quickly though, and the Office for Students in the UK does attempt to advocate for students albeit with somewhat lumbering regulations which don’t necessarily account for the full diversity of life circumstances and motivations. There is still an implicit ‘right way’ to do university surrounded by an increasing set of exceptions and modifications.

Whatever the politics of this might be, what we can say is that a lack of flexibility in the form of provision risks disengagement. Not the kind of they-just-didn’t-seem-to-be-interested disengagement, but a circumstantial inability to engage with the provision because ‘life happens’. Not ideal in terms of access.

Belonging

I’m wary of this term as it assumes that belonging-to-the-academy in some form is something all students want and is rarely properly defined. Incoming students, especially those who haven’t arrived from the school pipeline, are likely to already belong to quite a few things. I think the mistake we make here is not in thinking belonging is important but in assuming that the institution should be a primary, or significant, location of belonging. Hence the reference to ‘mattering’ which is a principle that applies more evenly across all students, or in fact to everyone – who doesn’t want to matter?

A feeling of not belonging, or alternatively, not mattering is likely to lead to disengagement through alienation or lack of motivation. Not ideal in terms of inclusion.

Tension

If we run with the idea that flexibility means that students can study at their own pace (within certain bounds) and at a time which works for them, does this always cut against the possibility of belonging? What if that includes multiple course start times, elective modules, recordings of ‘live’ teaching, significant chunks of asynchronous or ‘supported’ teaching etc. That level of flexibility means that no consistent group of students will be ‘together’ at the same time and in the same place very often. The notion of the cohort is eroded, raising the question of what we imagine students are supposed to belong to? (especially in fully online provision where we don’t have the convenience of conflating belonging with ‘being in a building’)

I believe there is a tension here but that it might be being misrepresented, or centered too closely on, a ‘traditional’ student. We need to consider the extent to which any given student expects their relationship with university to be a cultural rite-of-passage or an educational journey. I’d argue that our notions of belonging contain a complex mix of rite-of-passage and education – which are, of course, interwoven. I’d also argue that a fully online student is likely to be primarily interested in aspects of belonging which keep them educationally motivated. They probably don’t imagine going punting will help them finish the course, even if it would help them to feel part of the academy (Extreme example I know).

To what extent do students who opt for a fully online course hope, or expect, for a cultural-rite-of-passage other than gaining accreditation (and hopefully the associated learning)? I’m not sure we know?

Negotiating the Flexibility-Belonging tension must be done through the design of provision, as I believe we are reaching the limit of what can be achieved by offering more support around a less-than-flexible model. This is not a simple path though, as increasing flexibility is not only in tension with foggy, but well meaning, notions of belonging but possibly also with what we believe the identity of our subjects are.

Presence

The headline design-principle for educational provision which responds to the flexibility-belonging tension is ‘presence’. I’ve written about presence before and my conclusion is that we should provide the opportunity for students to engage via a range of modes and channels i.e. multiple forms of authentic presence.

We already, variously, do this but I suspect we still have a model of ‘ideal’ engagement lurking in the background which is a subset of the many possible routes to being a successful student. For example, we will often talk of the student who submits brilliant work despite hardly ever ‘attending’ – even in institutions who do not mandate attendance. In this case their work is their authentic presence. Another example would be the student who only seems to watch recordings of teaching but gains a decent mark or the student who never asks a question etc. There has to be many routes to success to reflect the diversity in personal circumstances and motivations, as opposed to a single ‘correct’ route and a stack of support and exceptions.

While we might fear that students are tending away from ‘ideal’ patterns of engagement, this doesn’t appear to have a negative affect on success as we continue to award a large portion of top grade s.

The value of inconvenience

Not of this is straightforward and I worry that multiple forms of authentic presence does not equate to multiple meaningful routes to success. In short, I think it is easy to accidentally choose a pragmatic, but less than enjoyable, route. This brings me back to my Belonging is Inconvenient proposition, in that sometimes it’s good to do things in a less than efficient manner. Sometimes having to go out of our way is what makes the activity worthwhile.

To be very clear, I’m not saying that it’s good to be draconian, obfuscating or needlessly complex on the basis of providing a ‘character building’ environment (unless your institution is keen to perpetuate and protect entrenched forms of generational privilege and opportunity in the classically mean British style). It may well be character building but I’m not sure I like that particular character.

If we have to go out of our way because of a lack of thought in the design of the provision then I suspect we only learn how to feel annoyed, or that we somehow don’t belong. If we choose to go out of our way because we understand the value of taking a less-than-direct-route then we are gaining in personal agency rather than losing faith in the institution.

Visitors & Residents – teaching during Coronavirus

March 29, 2020

Prensky’s suspect notion of Digital Natives and Immigrants is predicated on levels of ‘innate’ comfort and skill with digital technology based on age. In contrast, the Digital Visitors and Residents idea is based on motivation-to-engage with networked technology.

Coronavirus has given millions motivation-to-engage, no matted their age, as social contact and educational provision has become almost entirely online-only overnight. We are all becoming ‘skilled’ with networked tech incredibly quickly, not because we are ‘native’ to it but because we have an immediate and obvious need. Our social and professional lives have become a parade of audio/video meetings and shared documents.

This highlights that the term ‘social distancing’ does not account for the Web and is better described as ‘physical distancing’. Many of us are now more Resident online than ever before and are therefore highly social (if not more social) during the quarantine.

Teaching during Coronavirus

The abrupt need to move face-to-face education online can be mapped to the Visitor – Resident continuum. At my university we have produced a ‘Core practice guide’ which highlights the need for a balance of ‘content’ (Visitor) and ‘contact’ (Resident) for/with student groups. Just as with the Visitor – Resident continuum one mode is not ‘better’ than the other and any effective online educational provision will use a mix of both. The important factor, in terms of the design of teaching, is how we connect together what we are providing across these modes so that the elements (resources, fora, webinars, recordings) build on each other and increase our student’s motivation-to-engage.

It’s not about the tech it’s about the teaching

It is also important to note that, as highlighted by the Visitor and Resident mapping activity, the type of technology does not inherently foster a particular mode-of-engagement. A poorly run online lecture (or webinar) will be less engaging for students than watching a recording or making use of some elegantly contextualised resources. My mantra is that if a synchronous (or ‘live’) piece of online teaching could have been a recording – from a student experience perspective – then it has little value beyond being an way-point in their week (see Eventedness).

Making online education engaging requires effective, well-structured , teaching way more than it does any specific digital platform. The most brilliant and fully-featured ‘webinar’ space will not counter a lack of framing activities and resources either side of the session. The same can principle be applied to text-chats, fora, quizzes etc.

If you like diagrams…

The following illustrates this point diagrammatically by showing that particular genres of digital provide the potential for certain levels/modes of engagement but that higher levels of engagement rely on the design of our teaching more than on how ‘immediate’ the tech experience might be.

The diagram is based on medium-to-large groups of students rather than small groups (less than 10) or one-to-one scenarios. Fostering engagement-at-scale is a central challenge for higher education and one which is crucial to consider as we transition to online teaching (and at any other time to be frank).

Content – Contact for online teaching – CC: BY (click image for full sized version)

I’m defining ‘Engagement’ as a mix of social presence and active/critical thinking. The mix is complex but important, as one without the other can lead to either noisy-but-unthinking moments or thoughtful-but-distancing experiences. We want our students to develop their thinking *and* feel a sense of belonging.

Connecting it together

Any single technology or mode will not be enough to engage a group over a period of time. This requires connecting together a set of modes with a clear articulation of how they flow into one another. At my university we are promoting the use of a combination of Moodle and Blackboard Collaborate Ultra as these can be combined to effectively cover a huge range of Content – Contact. For example: read/watch a resource > respond to a relevant question in an actively facilitated discussion forum > engage with ‘live’ discussion in a webinar which is framed around the themes arising from the forum > write a reflection on the themes and the overall process to be posted to the VLE/LMS (or create image/audio/video with accompanying written reflection).

Fundamentally, one mode or tech is not ‘better’ than another. What is important is how we connect them as a learning narrative and how we communicate that narrative to foster engagement. This helps to ensure we provide opportunities which are mindful of the range of technical, geographical (time-zone), cognitive, social and emotional contexts/experiences of our students and teaching staff.

Digital Creative Attributes Framework

July 2, 2018

[The framework, handbook and associated guidance can be found here: http://dcaf.myblog.arts.ac.uk – a PDF of the core framework can be downloaded here]

One weakness of a ‘graduate attributes’ approach for student development is that it looks lovely in strategy documents but can be difficult to respond to on a day-to-day basis, especially in digital contexts. For example, a graduate attribute that talks about students becoming ‘agile connectors’ sounds positive but how does a course leader respond to that when designing curriculum? They might have a sense of what agile connecting looks like in their discipline but add digital to the mix and it suddenly they are casting about for the latest app or platform as a placeholder for teaching practice. Unfortunately, this fuels a demand for a more ‘skills focused’ approach in which a list of this week’s popular technologies is drawn up with advice on what it can be ‘used for’. With the best will in the world this approach always puts the tech before the teaching and course leaders feel a pressure to ‘introduce technology’ to ‘keep up’.

So, we often end up with the macro of ‘attributes’ and the micro of the tech-list. What is missing is a ‘meso’, or middle level, connecting the two. Connecting high-level aspirations through to practical activity is the principle behind the Digital Creative Attributes we have developed at the University of the Arts London. These are an extension of the Creative Attributes Framework at the UAL which lays out nine key attribute areas in three groups. The Digital Creative Attributes Framework (rather pleasingly the ‘D-CAF’) is a digital expression on the CAF, not a whole new framework. It provides a meso layer of digital practices for courses to build on or map to.

There are four significant advantages to this approach:

DCAF practices are stable. Digital platforms, apps and software might change but the practices we require to thrive in the digital environment remain the same.
DCAF is not discipline specific so each group can contextualise relevant practices in a manner which makes sense for them.
DCAF can be used to articulate current curriculum in digital-practice terms. It’s not a list of ‘things you haven’t managed to include’ but a framework which can highlight to students the value of engaging in the curriculum in certain ways.
DCAF provides a shared language which works for staff, students and the creative industries.

The last point was extremely important to me because I’ve been in too many meetings where the lack of a shared language around digital has seriously disrupted meaningful progress. Essentially, when we say the word ‘digital’ in an institutional context everyone thinks of different things and wants to set different priorities. The tech folk call for more kit, senior folk want a clear ‘vision’ and everyone else just wants some support and guidance. Saying ‘let’s talk about digital’ is the same as saying ‘let’s talk about the university’ both these topics are far too big and neither of them can be ‘solved’.

The DCAF is designed to focus these discussions around a set of practices we know the students want/need to develop. It respects the importance of disciplinary context and avoids the techno-solutionist trap.

We have released the DCAF under a Creative Commons licence to open it out to all. It gives a good insight into the digital practices which underpin creative working and as such is relevant to anyone taking a creative approach to teaching and learning.

Coalescent spaces

January 22, 2016

Designing pedagogy which coalesces digital and physical spaces

The keynote at our UAL Learning and Teaching day last week explored ‘Creative Learning Spaces’. As the images of new and co-opted spaces flashed by I started to think about how many of them would exist it it wasn’t for Wifi, laptops, tablets, smartphones and ultimately the Web.

Traditionally learning spaces would have been constructed around specific modes of knowledge transmission and proximity to knowledge. The main independent learning space being the library because it was useful to be adjacent to knowledge in the form of books.

It seemed obvious to me that the new physical environments we are designing in universities are a reflection of what the digital provides us and the way in which this has disbanded the geography of knowledge. Even so it was clear that this influence on physical spaces hadn’t been closely considered.

This comes about, I suspect, because the digital is commonly seen as a set of tools not a series of spaces or places. When I’m introducing the Visitors and Residents idea I’m careful to define ‘space’ as ‘any location where other people are’ or ‘any location where we go to be co-present with others’. It’s then clear that our motivation to go online is often very similar to our motivation to go to particular physical locations. The implications for teaching and learning are significant, especially when we take the example of students using connected devices in traditional face-to-face spaces such as the lecture theater.

It we think in terms of the digital as a set of tools then our perception on the room might look like this:

If we think of the digital as a set of spaces then it might look like this.

My view (if we exclude digital tools for a moment) is more along these lines:

This is because I tend to think in terms of presence rather than attention. As the tutor I could become preoccupied with how much attention students are paying to me or how ‘distracted’ they are by their screens. This is a very limited and unhelpful way of modeling the situation. A more interesting way of framing this is ‘where are my students?’ Just because I can see them sat in front of me doesn’t mean they are ‘in the room’. When they are looking at their screens they could be present in another space altogether.

This is where the digital/physical overlap becomes really fascinating. When we go online in Resident mode we are present in multiple concurrent spaces. We are always present in the physical world to a certain extent because we are embodied. However, we may be more present in the space on our screen than in the physical environment. This isn’t specifically a digital phenomenon, being multiply present is a human capability we are all strangely good at. How many times have you been transported into the world of the film or the novel you are gripped by? And yet when we conceptualise the digital it is often not along these lines. I suspect this is because the digital is still quite new culturally (even though it is well established technologically) so we don’t like the idea of the digital as immersive or captivating. For example, it’s acceptable to say that you ‘lost yourself’ in a book but to say that you ‘lost yourself’ in Twitter or on a website is still seen as suspicious or second rate (this is an extension of the books = good vs screens = bad problem).

My response to this in teaching and learning terms is to design pedagogy which coalesces physical and digital spaces. Accept that students can, and will, be present in multiple spaces if they have a screen with them and find ways to create presence overlaps. This is different from simply attempting to manage their attention between room to screen.

A coalesced pedagogy would lead to this:

Here are a few suggested coalescent designs:

Discussing student work that has been created by students in the digital space when f2f.
A good example of this comes from our foundation course at Central St Martins in which students use our eStudio platform, Workflow, to gather research and to write reflections on their design plans. During f2f sessions student areas of Workflow are brought up on screen for discussion. Students can browse round their peers work in the platform and update their work during f2f time too. Obviously this could work well for any course in which the process of student work is captured as they develop it in an open or quasi-open online space. I think of this as a ‘soft-flip’ if we are talking in flipped classroom terms. Soft, because the f2f session is also bringing in the digital.

Online discourse while ‘in the room’
The best example of this is when a class or group join in with a live hashtag discussion. If the course has been designed in an open manner then it might be possible of the student’s themselves to promote and run a live discussion in this manner. The real advantage here is that a relatively small class can connect with a larger group which ensures a wider range of views and a good critical mass to drive discussions. The tutor can pick out salient points and convene a meta-discussion in the room in parallel with the hashtag discussion online. This is an event driven format which can be extremely engaging but it also has the advantage of being reviewed and reflected on in a more measured fashion after the f2f session.

Collaborative, critical, knowledge construction
This is as simple as putting a Padlet up on screen and then asking students to gather relevant resources on a topic into the space. They should also be encouraged to contextualise the resources they bring in. Once the Padlet starts getting crowded a f2f discussion can be started around how best to cluster resources into categories or sub themes. Again, the Padlet can be revisited after the session to support ongoing project work, acting as a co-constructed pool of resources or references.

Active knowledge contribution/construction
AKA a Wikipedia mini-editathon. Getting a room full of students to live edit specific Wikipedia pages to improve them or to create new pages. This is quite technical to get set-up as Wikipedia is likely to block sudden activity from a single place but Wikimedia UK are more than happy to provide support to get you started. They also have loads of good resources online to get you started on Wikipedia in an educational context.

There are just a few possible approaches that coalesce the digital and the physical around learning. For me the principle concept here is providing opportunities to be communal across the physical and the digital and to not get to hung up on the idea of collaboration. The communal is both easier to engender and potentially more engaging than the collaborative. It also allows for elegant lurking and doesn’t discount the notion of being present and engaged without ‘visible’ participation. Yes, students want access to the ‘stuff’ they need to get their courses done but unless we design communal digital spaces and coalesce the digital and the physical they will have a fractured and disconnected experience.

Analysing digital literacies – four headlines

July 13, 2012

One of the recent activities of the Visitors and Residents project has been the development of an analysis framework to help us to gain a deeper understanding of how our participants are engaging with technology for their learning. During the process of coding our interviews we noted down recurrent underlying themes and used these as headlines for the framework. We query the data in NVivo using our original coding e.g. “(ANY: Social Media, Facebook, Twitter, Blog) AND (ANY: Authority, Relevance, Reliability)” – the results are then mapped into the framework which captures the nuances of participants views and motivations.

Getting involved in discussions at a couple of JISC Developing Digital Literacie s project cluster meetings I found myself using the high-level themes from the framework to respond to reporting from the projects. I was tentative about this as the framework is still evolving but the feedback from the cluster meetings was positive so I promised to make the high-level themes available as a reference point to help structure evaluation and/or dissemination. What follows is a brief review of the four top-level themes in our framework:

1. Genres of participation

This is the overarching perspective with Visitor (web perceived as a collection of tools) and Resident (web perceived as a series of co-present spaces) as the principle genres placed at either end of a continuum of engagement (see our First Monday paper). With regard to digital literacies it’s possible to equate the ‘skills’ based (learning the essential functionality of technology) approaches with Visitor and the more experiential/personal-professional identity approaches with Resident. Of course there is no hard-line between these genres of participation, for example many of our participants use social media only for organisational purposes. They are using an apparently Resident technology in a purely functional, Visitor manner. Having said that for reporting or evaluation it’s often useful to initially separate skills based approaches from experiential approaches as measuring their ‘impact’ requires different methods.

2. Attitudes

In the Visitors and Residents project we are exploring ‘motivation to engage’. Often the participant’s motivation is influenced by an underlying attitude or ideology. This can be as simple as not trusting ‘crowd sourced’ resources or as complex as their views on what ‘learning’ is or should be. For the most part these attitudes will not have been closely considered or deconstructed by participants and in some cases simply boil down to forms of prejudice. Good examples of areas which can be highly attitudinal and effect motivations to engage are:

Views on the authority and role of Wikipedia and other non-traditional sources.
Views on the legitimacy and validity of academic blogs and blogging.
Views on the role of social media as a valid space for learning.
Views on the relative authority of various media e.g. the ‘a printed book always has more authority than a blog post’ stand-point.

The majority of these areas can be related back to issues of credibility which is proving to be a very useful concept to ‘take the temperature’ of many of these underlying attitudes. What is or isn’t credible in the service of learning and academia is highly contested and has been massively broadened and disrupted by the affordances of the web. There are some very interesting tensions between credibility and convenience emerging from our data which we hope to explore further.

3. Transition points

Whether a particular ‘moment’ or a slow incremental slide it is useful to consider what factors encourage or force individuals to shift their mode of engagement. The majority of the transitions we see in our data are from a Visitor to a Resident mode as the Visitor mode tends to be the ‘default’ state in an institutional context. However we do have examples of participants who have transitioned back into a Visitor mode having found a Resident approach to be inefficient, distracting or uncomfortable. Good examples of transition points include:

Geographically relocating – engaging with social media to keep in contact with remote friends and family or students from a previous institution.
Course requirements – assessment being attached to a Resident mode of engagement such as blogging.
Social tipping point – participants discover that the majority of their peer group are organising social events via social media and so they have to create a profile to ‘stay in the loop’
Professional identity – participants decide that it is of value to be ‘active’ online and to develop a visible online profile around their professional role.
Efficiency – participants discover that a Resident approach is ultimately a reasonably efficient/effective way to gather trusted sources and to further their thinking.

A key factor here is the participant’s attitude towards open practice. Being required by an institution to post work in ‘open’ online spaces is counter to most participant’s experience of the educational process. While they might be happy to be part of, for example, a student run Facebook group attached to a course that is very different from being required to engage in a Resident manner. If a participant is generally suspicious of ‘open’ they are unlikely to make any transitions and they are also less likely to trust non-traditional sources (or a least admit to using them…).

4. Management

This again is useful to consider via the genres of participation. The methods participants develop to manage their engagement with technology tend to vary based on whether they are in a predominantly Visitor or Resident mode in a given context. Often participants in a Visitor mode want to retain control over what they engage with and when. There is a desire to keep their time and their roles compartmentalised so that work and personal activities remain distinct making it easier to predict the time and effort that will be required when they log on. Participants with a compartmental approach tend to decide what they want to achieve before they go online. In contrast to this the almost inevitable decompartmentalisation that is an effect of Residency means that participants in this mode are more likely to go online a ‘see what’s happening’. The principle management issues for the Resident mode are likely to be around addiction, distraction and the artful maintenance of the blurred boundaries between differing roles and personas e.g. the perennial ‘do I friend my students?’ conundrum.

These high-level areas have been a useful in making-sense of our data and we are busy discussing more granular sub-themes. I hope you find them a useful starting point when considering digital literacies and reviewing your approaches to facilitating new forms of learning and teaching practice online.

The project is also designing a four session learning resource based around these thematic areas. It will be an Open Education Resource under an appropriate Creative Commons licence and we hope that in the first instance it will be a helpful resource for staff developers and those involved in professional development programmes. We will be releasing a first draft of the structure of the ‘course’ for comment in the next few days so watch-this-space.

New Places to Learn

March 16, 2012

Yesterday I tweeted:

“Annoyed by the ‘Digital Natives’ idea? Explore alternatives: ‘New Places to Learn’ Oxford Apr19 http://goo.gl/Sdf3w“

The (free) event I’m referring to is being run by the HEA and is using the Visitors and Residents metaphor as a broad framework to explore the implications of the web as a ‘place’ for the education sector. The intention is to break away from outmoded age or tech skill related correlations to discuss new modes of engagement which are emerging based on co-presence online. To put it in ‘Visitors and Residents’ terms: exploring pragmatic approaches to operating at the Resident end of the continuum.

Visitor restrictions — CC: A-NC-SA Flickr: 'Celita'

The danger when learning is moved online is that the focus tends to be on curriculum and content rather than the less instrumental aspects of what makes a course work such as social cohesion and a sense of belonging. The traditional lecture in a physical space may not be pedagogically ideal but it has inherent co-presence, giving students the sense that they belong to a particular cohort and that they are legitimate members of their institution. These ‘side effects’ of traditional modes of engagement are easy to take for granted and often forgotten in the move online.

This move is a response to increasing student numbers, the need to deliver learning with greater flexibility, the availability of online resources (some of which are in ‘beyond text’ formats) and the desire to attract oversees students. The underlying drivers here are efficiency, flexibility and scalability. As we discovered in our HEFCE Study of Online Learning one of the key pedagogical design approaches that can address these drives is that of peer learning. This is a form of inter-student support and collaboration that is well supported by the physical institution. The library, the coffee shop, the pub etc have all evolved to create ‘places’ for, amongst other things, peer-learning. As a sector we haven’t been very successful to-date in creating or using similar places (or places which facilitate similar forms of interaction) online and we often underestimate the importance of co-presence when trying to encourage peer-learning on the web.

It is generally accepted that it’s easier to discuss learning with a fellow student you ‘know’ than with a stranger so if that learning is taking place predominantly online it’s crucial that your fellow students have an online social presence. If the majority of a cohort have a social presence online it is more likely that individuals will feel that all important sense of belonging and accountability which will support them though the challenging aspects of their study (especially when the course is large scale and tutoring staff don’t have the time to keep a close pastoral overview).

Understanding the role and value of Resident/presence based modes of engagement should be a high priority for a sector that is moving online. It should no longer be the exotic preserve of the ‘high tech’ or the ‘innovator’ and needs to be taken up by the ingenious pragmatists amongst us. I am very happy to say that the ‘New Places to Learn’ event has secured the services of a number of these ingenious characters who will discuss the challenges of working at scale online from different perspectives:

Dave Cormier comes to the ‘web as place’ as one of the early instigators of the ‘MOOC’ format which builds on the inherent connectivity of the web to form agile learning scenarios. I think of this approach as highly Resident, emerging from the culture of the web and loosely tethered to the traditional institution where necessary.
Martin Weller has been involved in moving large scale Open University courses online as well as initiatives such as Open Learn. He understands what is involved when a large organisation reaches out into the web and what it means to be a ‘Digital Scholar’ online.
Lawrie Phipps and Ben Showers from JISC will be facilitating an activity which aims draw on the collective expertise in the room to map the pros and cons of Resident modes of engagement.

Alison Le Cornu the academic lead for Flexible Learning for the HEA will be chairing the day and drawing together the thinking to inform the strategic direction of the academy in this area.

I myself will be picking up on the themes in this post and discussing our JISC funded Visitors and Residents project which is in the early stages of describing educational/online ‘genres of participation’ and mapping the associated literacies which learners use. We also hope to hear about the progress of projects in the JISC Developing Digital Literacies strand.

If you are interested in the web as a place for learning or you have your own thoughts or practice to share then sign-up. If you can’t make it to Oxford then visit the HEA booking page on the day for a link to the live stream.

Product or Public Good?

September 30, 2010

I was delighted to be invited to speak about our Study of Online Learning our group authored for the HEFCE Task Force at this years ALT-C conference. I focused on the issues that I felt arose from the long awaited report which is due to be published shortly.

Or view the talk in the ALT-C youTube channel

The vast majority of online distance offerings are postgraduate ‘professional’ courses. eg. Masters in Law, Medicine, Business, Engineering etc.

I made it clear in my presentation at ALT-C that I don’t see this as a problem in of itself. The institutions providing these courses have found that the online distance format works well for those in full-time employment and that these types of courses have a ready market. Setting up successful online distance programmes is challenging enough so it make sense to pick the low hanging fruit in terms of potential customers when developing new products.

Did that last sentence grate a bit? It does for me and not just because of the dubious grammar. As soon as we talk in terms of ‘customers’ and ‘product’ I get nervous. There seems to be something inherently at odds with the philosophy of higher education as I understand it when it is couched in economic terminology. This is then compounded by the apparent keenness of the government to involve private partners in the delivery of higher education programmes online with the possibility of giving some companies the right to award degrees directly.

ALT Proceedings — A fortifying cup of tea with some mini-chedders

I was at an amusing talk recently given by an American company who claimed that their “for-profit university was not preoccupied with money”. It’s very easy to sit in a university and poke fun at commercial educational providers, too easy in fact, especially as I’m quite happy to take my salary home each month. I haven’t done an MBA so I’m not an expert but I find it difficult to distinguish the financial approaches of public and private sector bodies sometimes. Universities are diverse businesses and have many money-making activities some of which are funded by the government and some which are straight commercial ventures. I believe that a simplistic argument around ‘for-profit’ and ‘not for-profit’ masks the real issue which in the case of online distance learning is to do with diversity.

Almost every institution in this field whether a university or a big corporate is providing an extremely narrow curriculum because certain courses have a better Return on Investment than others. The problem is not what we are providing online but what we are neglecting to provide. Where are the humanities and liberal arts? Where are the foundation and undergraduate degrees? There are a few examples of these (I cited The Sheffield College) but certainly not enough to reflect the character of our face-to-face universities.

The reason for this lack of diversity in both curriculum and academic levels is because non-STEM, non-Business, non-Postgrad courses have a less reliable income stream. It’s expensive to kick start an online programme. It’s a lot less expensive than building a lecture theatre or a library but because it’s a ‘new’ mode of delivery it’s assessed outside the economic machinery embedded in our institutions and has to be seen to pay-for-itself. Here is where the financial challenges bite. At ALT-C I made the statement that “Universities should enrich society not make society rich”. I admit that this becomes increasingly difficult when money is scarce but I feel that it’s important that we retain those aspects of our activity which work towards the public good. A public good which is not predicated on wealth and material growth but on wellbeing, one which equips individuals to be more than economic units.

Dave Walks — I got quite animated (Image: Creative Commons "Attribution-NonCommercial-ShareAlike 2.0 UK: England & Wales" : Mark Gregory of Photoshy.com)

This challenge is distinct from abstract notions of ‘quality’. I can’t honestly say what the standard of teaching and learning is like on the offerings our study discovered but I see no evidence that a lucrative course is destined to be a less ‘educational’ experience than one that loses money. In many cases I suspect that the quality of online learning is higher than equivalent face-to-face courses because students expect significant amounts of contact when at a distance. In face-to-face teaching scenarios the lecture (a controversial subject this year) provides a very efficient sense of contact and notional cohort cohesion. For online this cohesion has to be built by regular feedback, tutor-student contact and peer-to-peer learning. The risk of a lack of social presence in a predominantly text based medium coupled with the influence of the micro-contact culture of the web means that only the online courses with excellent learning design will survive. The mode of delivery inherently demands good pedagogy and active engagement or students simply drop out.

I think it’s helpful to consider this area in terms of identity because this forces a consideration of values beyond the economic. As it stands the ‘digital identity’ of online higher education provided by the UK largely looks like a highly academic professional development programme. I must reiterate that I’m not criticising this activity in of itself rather I am holding out hope that future funding models will allow programmes outside this area to move online and better represent the varied and excellent teaching and learning this country is rightly known for.

If you are keen to discuss the role of technology within/around higher education in a political context then you might want to consider registering your interest for the proposed ‘Tech, Power, Education’ seminar series.

Slides from the talk:

Sailing against the trade winds?

View more presentations from David White.

That Was an Interesting Experience

November 27, 2008

As the piloting activity of the Open Habitat project draws to a close it’s time to gather out data and our thoughts and consider what it all might mean. We have plenty of evidence that MUVEs are a useful for teaching and learning and much guidance and direction to give to teaching practitioners considering taking the plunge. We also have, I think, an overarching message from the project:

“Teaching and learning in virtual worlds is an experience.”

I’m not trying to be facetious or flippant I mean it in the true sense of the term. Taking part of a teaching session in an MUVE is more than simply using a tool or achieving a task, it feels like an event, a particular moment in time when you have the chance to interact with others at a level of intensity which is rarely felt in other online spaces. A teaching session in an MUVE can become a focal event for a significant slice of teaching. A learning design can be created which leads up to and then away from an MUVE session. Much like a traditional field-trip, the teaching can frame the time that students spend out in the field or in this case the MUVE and work generated during that time can be considered upon their return. The ‘otherness’ of the alternative environment can act as a mirror for the students, helping then to reflect on their practice as they see how it is influenced by the virtual world.

Like any immersive experience it is at times challenging for an individual to assess what they have learnt during the experience itself but over time the benefits of being taken out of the comfort of their day-to-day environment starts to become apparent. If you believe that MUVEs are capable of supporting an online culture or beyond that an online society then maybe a session in one is akin to visiting another country. We are socially and psychologically transposed into this new land and whilst not physically transported we are visually represented. Like any exploration into new territories it can be chaotic, alienating, exhausting, and frustrating. There are new forms of communication to learn and new cultural norms to adjust to. It can be intriguing, surprising and occasionally exhilarating, offering inspiration and new perspectives on ideas which may have become stagnant. These experiences with others in these virtual worlds is a form of travel and they do say that travel broadens the mind.

Phase 2 plans for our Philosophers

October 1, 2008

We learnt a few things in the first phase of the Open Habitat project which have informed the set-up of our next pilots. I’m currently planning the pilot that will run with philosophy students in Second Life. The main challenge with the first pilot was the sheer speed of debate in SL. The experienced philosophy students are used to being able to gather their thoughts, write a paragraph or two and pop it into a forum.

Taking the time to reflect is important in any educational process but it is especially precious to the discipline of philosophy. Having said this, the students loved the vibrant, social feeling of SL and the sense of presence being embodied in an avatar brought. In fact they liked it so much they have continued to run non-tutored sessions in SL once a week managed via a facebook group. (This included giving the students building rights so that they could rearrange the environment each week to fit the topic under discussion)

For phase 2 it was clear that we needed to balance the reflective and the dynamic which we are planning to do by ‘bookending’ the SL session with Moodle. Here is a draft of how the pilot will flow:

Stage One (framing the debate):

Marianne (the tutor) to post briefing page on Moodle
students to post kneejerk response in blog
Marianne to respond one to one
students to reconsider in light of Marianne’s comments and prepare second kneejerk
second kneejerk to be posted on Moodle
all students to read, think and prepare third kneejerk for posting on whiteboard in second life
third kneejerk to be sent to Dave for posting in world

Stage two (dynamic in world discussion):

Everyone arrives in second life to find third kneejerk responses on board
People read these and reflect as everyone arrives
Marianne asks each student in turn to comment
after everyone has responded people go into groups (arranged in advance), go to their ‘stations’ and prepare jointly a ‘final statement’
final statements to be sent to Dave
Marianne reconvenes students and the session ends with a final discussion.

Stage three (reflection):

Marianne to annotate final statements, and add comments
Dave to post final statements and the chat log on Moodle
Students free to discuss final statements and Marianne’s comments by themselves.

It’s not rocket science but I think this really takes advantage of what SL is good for and is a genuine answer to the ‘user needs’ that came out of phase 1. We will then run this cycle a second time either continuing the same philosophical theme or starting a new on depending on how well it runs!

The other significant change to the pilot will be the use of edu-gestures which should allow for more non-verbal communication whilst the group is deep in discussion. We have a nice set (agree, confused, yes, no, I’m thinking etc) of gestures that the students can use during the sessions using a ‘lite’ version of the Sloodle toolbar generously created for us by the Sloodle project. I’m planning to introduce these gestures as a key part of the orientation session so that their use is seen as a ‘basic’ skill. In this way I hope we get the benefits of embodiment/presence as well as the benefits of non-verbal communication which is so important in RL but has not really developed in detail within SL.

It’s odd to think that an environment that renders you as an avatar (face, head, arms, legs etc) does not rely very heavily on non-verbal cues (apart from where you are standing and the biggie: what you look like). I’m hoping that this aspect of Multi-User Virtual Environments will develop as the language of communication (text, voice, visual) within virtual worlds becomes more sophisticated.

Most importantly the pilot has been designed in conjunction with the students who are going to advise on the layout of the in world environment and are enthusiastic about the changes to the format.

David White

Digital – Learning – Culture

Category: learning design