David White: Postdigital Education

Category: Learning and Teaching

  • Desituated Art School (a provocation)

    Recently I had an interesting conversation with Professor Susan Orr in which she highlighted the current importance of rethinking the ontology of the Art School in the context of COVID and lockdowns past, and maybe future. This encouraged me to consider how the identity and approach of creative disciplines, especially ‘making’ focused disciplines, might need to shift where there is little or no access to physical spaces. This, I believe, is an important question to ask even when we do find our way back into our buildings.

    Desituated Art School – https://www.youtube.com/watch?v=IZ-FoZFtRq0

    Lockdown has highlighted that teaching online has significant advantages over working in-buildings. This includes, flexibility, forms of inclusivity, expanded forms of access, international/transcultural opportunities and the potential for more open and connected forms of education. Clearly, we lose a lot when we are denied our buildings but that doesn’t negate the importance of the question posed by Prof Orr.

    The Digitally Engaged Learning conference

    My submission to the Digitally Engaged Learning Conference responds to this in the forms of a short video-based provocation. It is designed to facilitate discussion in my session on how we might reimagine, rather than replicate, our institutions online. I’ve focused on the Art School here but I believe the ideas I raise apply to any higher education institution which is predominantly thought of in terms of physical spaces.  

    The Digitally Engaged Learning Conference is fully online and free to attend. It takes place 24-25 September 2020, hosted by Parsons Design School. This is the link to register.

    References in the video:

    Other influences on this line of thinking.

    Earlier in the year I was lamenting the narrative that universities were ‘shut’ when teaching was continuing online – only the buildings were shut. I had this in mind when reviewing the data from a survey we undertook with staff and students about the effects of COVID on teaching and learning. It struck me that much of what students appear to consider ‘teaching’ online is a mirror of modes which take place in our buildings. Lectures, seminars, tutorials. Asynchronous activities and the provision of recordings is much appreciated in terms of flexibility but generally not thought of as part of teaching.

    In this sense the physical building, and the teaching modes associated with it, are still what defines ‘teaching’ even when we are fully online. Online is not yet conceptualised as a teaching location in its own right when students are taking part in what is considered to be a face-to-face course, even when the design of the course involves a significant amount of online activity.

    I have also been influenced in my thinking by colleagues who have been exploring what it means to teach creative subjects online. Tobias Revell has been defining the Desituated Design Studio. Tobias and his colleague Eva Verhoven have been running design studios fully online and across multiple locations internationally. Their approach doesn’t start with the building as a paradigm but with modes of interaction. The work of Dr Mark Ingham, who is a Reader in Critical and Nomadic Pedagogies, is relevant too. Mark’s work isn’t about digital per say, it’s more of an ideology which looks for the liminal spaces in which learning takes place. The value of liminal moments is keenly felt socially but is it always understood in pedagogical terms as well?

    It’s time to reimagine

    My headline from Lockdown is that we (including students) often have a too narrow conceptions of what constitutes teaching. We need to expand what we think of when we say ‘Art School’ or ‘University’ to integrate online or our students will not see the value of much of what we now offer.

  • The lecture paradox

    The lecture is one of the easiest teaching formats to ‘replicate’ online and one of the most high risk during COVID-19. So why do students appear to be missing on-site lectures so much when they can learn just as much from the online version?

    The lecture as symbolic and shared

    The on-site lecture is a potent metonym in our conceptualisation of ‘university’, especially for incoming students who are likely to have formulated their image of what university is from various fictional accounts in films and novels. Given this, arguing about the pedagogical effectiveness of the lecture misses the point. The lecture is better evaluated as a cultural symbol than as a learning opportunity. This is one of the reasons why lectures are still so popular in an era of easily accessible recordings and information abundance. 

    More significantly, the on-site lecture is also a powerful shared moment. They are highly ‘Evented’ in a manner which is difficult to transpose into online spaces. Even an awful lecture will have a strong sense of presence and fellowship. In fact, a really poor lecture can feel like more of a shared experience than a good one – a collective act of survival tends to bring people together. 

    A really awful online lecture or recording is alienating and lonely. There is little sense of connection and no post-lecture coffee to share notes over. This is not an online ‘problem’ in-of-itself, it’s more that a simple mirroring of face-to-face practices online tends to amplify the weaknesses of the original. The positive aspects of embodied co-presence are immediately lost. It’s also because online we often neglect to facilitate the informal moments which cluster around the formal moments, such as the lecture. We lose the way our physical environment is designed to encourage those connections.

    https://www.flickr.com/photos/51035610542@N01/6868746106

    Shared moments are the new scarcity

    The lecture operates in the same sociocultural manner as many other collective moments we are dearly missing during COVID-19. Despite it being significantly more convenient to listen to music at home, that doesn’t stop us wanting to attend music festivals. Similarly, we still go to the cinema even though we have access to films at home. This is also, I suspect, the underlying reason why so many people recently rushed to ‘inessential’ shops in the UK. It’s not about access to the products, it’s about ‘shopping’ as a social activity. The same holds true with lectures, it’s not about access to the content it’s about the shared experience.

    Until recently, there was no solution to buy online prescription drugs, but now many websites are able to sell prescription Viagra online.

    Both the music and the film industry have started to trust the immutability of our desire for these shared moments and, for the most part, do not withhold content (even with cinema the multi-platform release is becoming more common). They understand that engineering a false scarcity of content damages their reputation and have rebuilt themselves around the scarcity of shared experience.

    It’s not shared if there is a lack of presence 

    The principle of a shared experience goes hand-in-hand with the importance of presence I discussed in a previous post. It won’t feel like a shared moment unless we feel the presence of others which is why our approach to online teaching often feels un-Evented/un-shared/un-communal even when it’s synchronous. To counter that involves rethinking how we teach and avoiding the ‘practice mirroring’ replication of on-site/face-to-face modes.

    The higher education sector has come to a keen understanding of this over the last few months and will hopefully re-think notions of attendance, timetabling and engagement in a broader, presence-based, manner. Even so, the humble on-site lecture (or similar) plays an important role in drawing us to the building. It  becomes the focal point for many other types of encounters in-and-around the formal session in a smooth manner which we still struggle to model in our digital environments. 

    Making it worth turning up for ‘live’

    I suspect we know that the lecture is not as much of a draw as live music or the big screen – the ‘live’ experience is perhaps too similar to the recorded version. This means that we need to work on our live presence (on-site and online), just as many bands have had to, and there are many techniques that can be employed. I’d argue that presence and good pedagogy go hand-in-hand. How can we expect our students to be engaged in something which is unengaging?

    We need to refocus our idea of university around the importance of creating moments of shared presence to facilitate new connections – connections in our thinking and connections with those around us.

  • Digital amplification: why work has become so intense.

    Given that ‘online’ is often spoken of in deficit terms when compared to ‘normal’ working you might have expected a feeling of attenuation, something lesser, during COVID-19, but somehow everything feels amplified, more extreme. It’s as if the sudden shift to online has turned the volume up on themes and issues which were always there but in a quieter way. 

    CC BY-NC https://www.flickr.com/photos/crashmaster/3262933193

    This is also playing out on an individual level, as we find ourselves working from our, radically different, private contexts without the ‘levelling’ shared space of the campus or office. We are densely connected through the technology but have less shared ground. Our cultural and physical conception of ‘work’ has been redistributed across a myriad of differences. This is a moment in which we can re-imagine our intersecting spaces and practices of work in new ways which are kinder, more inclusive and not only tied to the physical. 

    Digital amplification

    In a session I teach on our Academic Practice programme I ask the question “What aspects of the digital environment are unique?”. There are plenty of good answers to this and it always turns into a lively opening discussion, partly because you can find pre-digital examples of most things. The two answers I tend to focus on are:

    • Anyone with a connection can ‘publish’ – the digital gives us a two-way street where there was once only the one-way system of broadcast and print media.
    • Everything is hyper-connected in the forms of a network supporting a churn of hierarchies – as apposed to a set of distinct hierarchies.

    The effects of these two factors are not fundamentally new but importantly they are massively amplified. I can post a Tweet which hundreds of thousands can have read within minutes if it goes viral. I can connect with individuals and groups almost instantly. I can find myself in an online meeting before I’ve had time to think…

    This is what I believe many of us are experiencing right now, an amplification of the way we experience work. No longer contained by the rituals and expectations we had implicitly agreed on, work has become restless. It’s now variously exhilarating, exhausting, empowering and stressful. It’s less tactile and less sensory but cognitively and emotionally the volume has been turned to 11.

    Outrun by our own technology

    Our physical spaces had agreed modes of interaction (or lack of interaction in some cases) which were as much a sociocultural agreement embodying particular power dynamics as they were an effect of the affordances of the space. We even got to the point that the names of the rooms themselves indicated the expected mode – lecture theatre, seminar room, the library, the studio etc. This made things predictable, it limited the ‘volume’ but tied us to ways of working enmeshed with historical notions of authority and power most of us would prefer to move on from. All of that has gone now, hasn’t it?

    The amplification I’m speaking of comes from the introduction of technologies which reshape what it means to interact in ways which go beyond our slow-to-change models of the world – models which are still tied to the physical even now. We have been outrun by our own technologies for over 100 years. The First World War being a key example of where we were shocked by the destructive force – the potential for explosive change – of what we had invented. Right now we are being outrun by the level of connectivity and new modes of communication our digital technology provides. This is why things feel so intense even while we have lost so much.

    Letting go of physical thinking

    The intensity created by this amplification comes about as much from the difficulty we have in letting go of our models of work than it is to do with our ability to grasp the technology. We have ‘proper’, known, ways of working which are constantly being extended and confused by our shifting technological contexts – a new feature arrives without warning and suddenly meetings work differently. A text chat bar appears at the side of the speaker but how should we use it?

    I was in a discussion about all the opportunities for interaction that are now available now that a conference I help run will be fully online but this had to be weighed against the expectations of delegates that they would experience a ‘keynote’. 

    My hope is that we will actively negotiate the value of our work, of what we can contribute and continue to move away from paradigms which were defined by the name of physical rooms. What’s important to recognise is that for most of us things have got louder with the move online and quieting, shared, concepts such as ‘office’, ‘campus’ or ‘university’ feel distant and abstract.

  • The university is not ‘shut’

    The university is not ‘shut’

    Of the many things the COVID-19 crisis has highlighted about higher education, two have become very apparent to me over the last couple of weeks: 

    1. The notion of ‘university’ is still, for the most part, linked to a set of buildings.
    2. Language is largely embodied – we struggle to express how we interact online in a non deficit manner.

    This thinking was sparked by my vexation at the “Coronavirus: Students to pay full tuition fees even if universities are shut” headline in a recent article in the Times. The full article is behind a paywall so I can’t comment on that. The headline, however, rather negates all the hard work of staff and students who are actively working together online. At my institution the majority of us are busier than ever and we have plenty of examples of attendance and engagement improving as compared to a ‘normal’ term.  

    It’s not the same experience but it’s not ‘shut’

    Clearly, for those students expecting campus-based activities the experience has become limited. My eldest son ‘took issue’ (he’s a first-year History and Politics student at Sheffield University) with my critical retweet of the Times story. His point was that even though his course is online he is missing out on student life, so for him university is ‘shut’ as a cultural experience (I also can’t go to the pub but I do understand what he means :). Those institutions that were not already operating online had quite a task just moving a viable curriculum online. The social, cultural and ‘ambient’ aspects of university don’t automatically appear as a side effect of curriculum online – they have to be designed in.  

    Similarly, many of the students at my institution rightly expected to be able to undertake all manner of tactile and embodied making and performance practices. While some of the learning around these practices can be undertaken online there is no digital equivalence for the tactile, for the feel of different materials or the experience of various spaces. It is also difficult to create those moments of serendipity and inspiration which come from wandering around a building which is full of creative ideas and work. I miss all of that, but I don’t think my university is ‘shut’.

    The need for non-deficit language

    We have to start finding better ways of talking about online teaching and learning which are not poor echos of physical paradigms if we are ever to break the ‘deficit-by-default’ conceptualisation of digital in education. This is going to be crucial as the Times headline suggests that students will not be willing to pay full fees while universities are thought of as ‘shut’. At a teaching focused university a significant portion of fees goes on paying teaching and support staff who will be working just as many hours online as they would have been in a normal term. If we can’t acknowledge this just because we aren’t in the same building then the whole sector is going to struggle during COVID-19 and beyond.

  • The need for Presence not ‘Contact Hours’

    This is a reflection on some key areas which have come to light with the sudden move to online teaching. I wanted to write this post very early our academic term (less than two weeks in) to capture the moment.

    While some of the thoughts might appear a bit grumpy, that’s not really representative of how I feel. From what I’ve seen at my institution the move online has had its bumpy moments but overall it’s going ok. If you’d asked me what moving to 100% online over about three weeks would look like then I’d have predicted some kind of socio-tech disaster. Instead, it’s spectacular how quickly everyone has adapted and how well the tech has held up. Perhaps we are discovering we were already working more in digital spaces than we cared to admit?

    https://www.flickr.com/photos/markdodds/8572486521 CC: BY NC SA

    1. What is crisis and what is digital?

    It’s important to separate out our experience of the COVID crisis from our responses to teaching in the digital environment. Access issues and digital platforms struggling under the weight of unplanned for levels of usage are due to the crisis. The speed of the shift to online accounts for the prevalence of some teaching practices which experienced online educators would not recommend (see the points on deficit and practice mirroring). This is to be expected as we all bring the practices we know into new environments. It takes some time to transpose/modify how we work. 

    2. Scrutiny

    It’s definitive that we don’t scrutinise that which we are normalised to. As such, we tend not to ask too many questions of face-to-face teaching around themes like engagement and participation. Actually, that’s not fair, we do ask a lot of questions, but classic lecture and the seminar practices are still basically sacred and carry massive cultural weight in terms of representing ‘university’. When we move to the digital though, all the questions we should be asking about face-to-face suddenly appear, as the change of location breaks the normalisation spell and greater scrutiny is applied. 

    I’d argue that all the pedagogical questions we are asking about the digital environment should also be applied to the physical environment, especially on questions of engagement, access and inclusion. I’ve seen the ‘How do we know students are really engaging?’ question being applied with more enthusiasm online than it usually is face-to-face because embodiment is a powerful, but false, proxy for engagement. 

    3. Deficit 

    Because we are responding to a crisis we are inevitably clashing with our current (face-to-face) students’ expectations of what they signed-up for. Given this, it’s inevitable that online teaching is framed by what it’s not rather than what it is. It’s seen in deficit, which tends to mask opportunities and the take up of ‘new’ modes of teaching. The simplest example of ‘new’ (retro-novel) being the use of asynchronous modes of engagement, such as the humble discussion forum (a lively discussion forum is a difficult thing to foster, but then a lively discussion amongst students in any context has always required expert facilitation).  

    That’s not st say that we aren’t already recognising the benefits of online teaching. Anecdotally I’m hearing that lots of courses are seeing much higher levels of attendance than before and that many students find the online environment more inclusive, especially those who are perhaps more reflective or those for whom English is not their first language.

    4. Practice mirroring

    The principle of Contact Hours is, in my opinion, the biggest stumbling block for the move to online teaching. The narrow definition of Contact Hours in the UK basically boils down to ‘time spent in the same room together’. In largely face-to-face institutions there are vague gestures towards ‘online’ as contact but in most courses this doesn’t seem to be officially mapped in. This is amplified by a cultural attachment to the University as a set of buildings. (Until you can screw a plaque to a VLE with the name of a benefactor on it I guess buildings will always win?)

    So in the move to online teaching our initial instinct is to preserve Contact Hours by mirroring what would have been face-to-face sessions with webinar style sessions. What this looks like is exhausting 3-4 hour online sessions which must be almost impossible to stay engaged with. Not only is this unstatable, it is also damaging to the learning process. In short, our limited conception of ‘Contact’ is antithetical to what we claim we are trying to achieve, especially when we move online.

    Broadening  presence

    In an era of information abundance we know that students are more interested in moments of contact than they are in access to content. Beyond credintialisaion, it’s access to expertise and those moments of feedback and co-presence which come to signify ‘what they are paying for’. Of course, some courses also offer access to specialist equipment but even then I’d argue that access to expertise is still the main concern. 

    What I propose is that instead of thinking in terms of Contact Hours we should move to the concept of presence -the extent to which a member of teaching staff is present and in what mode. This could come in many forms:

    1. A fairly quick, reliable, turnaround to emailed questions
    2. Being active ‘live’ in forums or text chats (an ‘office hours’ approach to asynchronous)  
    3. Lively synchronous sessions – such as, webinars with plenty of Q&A
    4. Artfully ‘flipped’ use of pre-recorded teaching videos 
    5. Audio, video or text summative feedback (if it’s been created just for you then it’s always a moment of presence)
    6. …and of course face-to-face sessions in various forms.

    We are highly attuned to the levels of presence and attention (we are social beings) which is why a move to online shouldn’t involve cutting staff time or staff-student ratios. 

    With some thought it should be possible to weight the various modes of engagement as forms of presence and broaden out beyond the ‘time spent in the same room’ concept. Making this work would involve being explicit with students how these various forms of presence support learning and contextualising the value of face-to-face as one of many presence modes. Communicating that will not be easy, as it requires a shift in what we perceive as ‘university’, but this is something we need to do if we are going to be increasingly online from now on. 

    Update: I developed the ideas in this post further and brought the thinking together in a talk for Online Educa, Berlin:

  • The digital erosion of trust

    The digital erosion of trust

    This post is an exploration of a theme which I mentioned in the 16/04/2020 edition of the Teaching in Higher Ed podcast with  Bonni Stachowiak and Jose Bowden.

    it was also part of the discussion at the online workshop Bonnie Stewart and myself ran at OER20.

    Given the dangers currently involved in daily life it’s understandable why many people want to employ every aspect of information which can be reaped from the digital environment to reduce risk. In China we hear of an app which shows the body temperature of your delivery driver and in the UK there appear to be plans for an app which will tell you if you have been in close proximity to someone who may have the virus. Forms of surveillance that only weeks ago would have been considered such a serious infringement of our rights they might have been left unsaid, are now being mooted on a daily basis. 

    CC:BY Peter Leth https://www.flickr.com/photos/peterleth/4505254988

    This is where I find the phrase: “Just because we can doesn’t mean that we should” extremely useful. The reason being that once technology presents us with an opportunity to reduce risk – with the inevitable negation of trust* – we feel a pressure to employ it (who wants to be the person who has to say ‘We decided not to use it’ when something goes wrong?). This plays out in numerous ways across society and in education, which myself and Bonnie Stewart explored in our session for OER20.

    Our OER20 session

    Care vs Surveillance 

    In preparing the session, Bonnie suggested that many of the most contentious issues around the use of technology for teaching can be expressed as a tension between care and surveillance. For example, it could be considered caring to track students in digital platforms to understand how they are engaging with their learning. It can also be considered surveillance. In technology, care and surveillance tend to go hand-in-hand.

    If we ignore this data and don’t identify that some students have all but dropped out then are we failing in our duty as educators? Once this source of information exists we have to be extremely deliberate in our reasons for using it or avoiding it. In a sector which is increasingly massified, data often stands in for relationships as the notional medium for care, and yet no institution has ever increased surveillance without claiming its role is to create a more caring, or safer, environment. 

    Trust vs Fairness

    The main casualty here is trust. Whenever we introduce something to increase ‘fairness’ we also reduce trust. For example, with online submissions of assessed work we track very closely if students hand-in work late. We can also identify which student we think submitted which piece of work by looking at their login. In many cases we don’t need to trust students to do the right thing because we have a digital process which negates trust in favour of fairness.

    This could also be seen as protecting the reputation of the institution and the value of what it awards. Trust vs fairness and surveillance vs care are not simple problems to solve, they are tensions which require complex negotiation across managers, teachers and students. Even so, we all have stories of technologies which have been introduced that circumvent any negotiation by reifying aspects of surveillance and fairness as standard ‘features’. This often makes concrete an implicit aspect of institutional culture which actually required significant discretion.

    Upholding freedoms 

    As education moves online we are going to have to get better at stating, and upholding, our values around trust and care with the concomitant acknowledgment of the risk we are accepting to protect certain freedoms. If not, then education will continue to merge with the corporate/civic surveillance state we are now only too aware of. To avoid sleepwalking into this new normal there will be times where we must deliberately refuse to use aspects of the data and control which technology offers, even when there are demands framed in terms of fairness or reduction of risk. 

    Freedom is risky and risk requires trust. I believe that educational institutions, especially universities, should create spaces of negotiated risk. My hope is that we can do this in both our physical and digital spaces so that the latter does not become a surveillance tool we use to ‘balance out’ trust gifted in other environments. Certainly now is a time to uphold trust in the face of surveillance whether that be with our students as we teach online or in wider society. Extending our ability to know and control is not axiomatic as it is better to be free than to be risk free.

  • Visitors & Residents – teaching during Coronavirus

    Prensky’s suspect notion of Digital Natives and Immigrants is predicated on levels of ‘innate’ comfort and skill with digital technology based on age. In contrast, the Digital Visitors and Residents idea is based on motivation-to-engage with networked technology.

    Coronavirus has given millions motivation-to-engage, no matted their age, as social contact and educational provision has become almost entirely online-only overnight. We are all becoming ‘skilled’ with networked tech incredibly quickly, not because we are ‘native’ to it but because we have an immediate and obvious need. Our social and professional lives have become a parade of audio/video meetings and shared documents.

    This highlights that the term  ‘social distancing’ does not account for the Web and is better described as ‘physical distancing’. Many of us are now more Resident online than ever before and are therefore highly social (if not more social) during the quarantine.

    Teaching during Coronavirus

    The abrupt need to move face-to-face education online can be mapped to the Visitor – Resident continuum. At my university we have produced a ‘Core practice guide’ which highlights the need for a balance of ‘content’ (Visitor) and ‘contact’ (Resident) for/with student groups. Just as with the Visitor – Resident continuum one mode is not ‘better’ than the other and any effective online educational provision will use a mix of both. The important factor, in terms of the design of teaching, is how we connect together what we are providing across these modes so that the elements (resources, fora, webinars, recordings)  build on each other and increase our student’s motivation-to-engage. 

    It’s not about the tech it’s about the teaching

    It is also important to note that, as highlighted by the Visitor and Resident mapping activity, the type of technology does not inherently foster a  particular mode-of-engagement. A poorly run online lecture (or webinar) will be less engaging for students than watching a recording or making use of some elegantly contextualised resources. My mantra is that if a synchronous (or ‘live’) piece of online teaching could have been a recording – from a student experience perspective – then it has little value beyond being an way-point in their week (see Eventedness).  

    Making online education engaging requires effective, well-structured , teaching way more than it does any specific digital platform. The most brilliant and fully-featured ‘webinar’ space will not counter a lack of framing activities and resources either side of the session. The same can principle be applied to text-chats, fora, quizzes etc. 

    If you like diagrams…

    The following illustrates this point diagrammatically by showing that particular genres of digital provide the potential for certain levels/modes of engagement but that higher levels of engagement rely on the design of our teaching more than on how ‘immediate’ the tech experience might be.

    The diagram is based on medium-to-large groups of students rather than small groups (less than 10) or one-to-one scenarios. Fostering engagement-at-scale is a central challenge for higher education and one which is crucial to consider as we transition to online teaching (and at any other time to be frank).

    Content – Contact for online teaching – CC: BY (click image for full sized version)

    I’m defining ‘Engagement’ as a mix of social presence and active/critical thinking. The mix is complex but important, as one without the other can lead to either noisy-but-unthinking moments or thoughtful-but-distancing experiences. We want our students to develop their thinking *and* feel a sense of belonging.

    Connecting it together

    Any single technology or mode will not be enough to engage a group over a period of time. This requires connecting together a set of modes with a clear articulation of how they flow into one another. At my university we are promoting the use of a combination of Moodle and Blackboard Collaborate Ultra as these can be combined to effectively cover a huge range of Content – Contact. For example: read/watch a resource > respond to a relevant question in an actively facilitated discussion forum > engage with ‘live’ discussion in a webinar which is framed around the themes arising from the forum > write a reflection on the themes and the overall process to be posted to the VLE/LMS (or create image/audio/video with accompanying written reflection).

    Fundamentally, one mode or tech is not ‘better’ than another. What is important is how we connect them as a learning narrative and how we communicate that narrative to foster engagement. This helps to ensure we provide opportunities which are mindful of the range of technical, geographical (time-zone), cognitive, social and emotional contexts/experiences of our students and teaching staff.