public engagement – David White: Digital and Education

A massive slice of pi

March 28, 2013

On the March 14th at 1.59pm (3.14159 in geek speak) we ran Pi Day Live, a free online event ‘rediscovering’ the famous number hosted by Professor Marcus du Sautoy. During the event participants were invited to use one of our Find Pi methods to derive pi and then upload it to our website as part of a crowd sourcing experiment. We had around one thousand participants pre-register for the ‘Online Lecture Theatre’ (Blackboard Collaborate run by JISC Netskills (Massive thanks to them for providing such a professional and friendly service) from 17 different countries. About 800 of these were schools who signed up as classes via teachers. The pupils ranged from 11 to 18 years old. We also had circa 1500 participants who simply turned-up on the day and got involved via our YouTube ‘Big Screen’ (Google Hangouts on Air).

You can watch a recording of the event and run your own Find Pi activity here: http://oxfordconnect.conted.ox.ac.uk/

Pi Day Live was a pilot event for an engagement format I designed called Oxford Connect. The thinking behind Oxford Connect is to create a conversational and involving way to engage with ‘concepts, ideas and research’ from the University of Oxford. This is a Public Engagement approach but it also has potential for Widening Participation and the Impact agenda. The emphasis is very much on the live aspect of the event i.e. what differentiates this from a pre-recorded video, what would motivate participants to get involved at a particular moment in time? In the case of Pi Day Live we did everything we could to make it worthwhile engaging live. There was the opportunity for discussion, for your questions about pi to be answered and of course the Find Pi activities with associated crowd sourcing. In essence the event had all the technicalities of a live television broadcast coupled with the complexities of an online discussion and social media with some crowd sourcing thrown in for good measure.

We threw everything at Pi Day Live to see what worked:

1. The live event
I can’t overstate how compelling delivering a live event was. From the moment we received Tweets showing our live feed on screens in classrooms there was a real feeling that everyone participating was involved in something unique. Marcus started by giving a few shout-outs to some of the schools and individuals who had pre-registered. After the event Marcus discovered that he had many requests for shout-outs from schools via Twitter. I wasn’t expecting Twitter to be such a live channel in this case. Reporting on the changing crowd sourced value of pi was also a compelling aspect of being live.

2. The Find Pi activities
These appeared to be popular and as far as we can tell focused people’s minds during the middle part of the event. We currently have circa 300 results and a value of pi at 3.104. Our expectation was that we would have a few hundred people hitting the Oxford Connect site during the event. On the day we got well over 2000 which choked our server and cut down the number of people who could submit results.

Can you see when our server got so busy it couldn't even send data to our logging software? :) — Can you see when our server got so busy it couldn’t even send data to our logging software? 🙂

3. The discussion – responding to questions
This aspect of the event went less well, we didn’t receive many questions and the discussions in Blackboard Collaborate were relatively quiet. I think we threw too much at the participants who were happy to watch, Tweet or get on with the Find Pi activities. We also split people’s attention by leaving Marcus on screen commentating on his own Buffon’s Needle experiment during the Find Pi section of the event. I suspect that some people had gone into sit-back-and-watch mode which we need to balance with the interactive elements. We had provided more than one mode of engagement in parallel which isn’t ideal but was a side effect of our piloting approach.

Reflecting on the event I’m thinking there are probably discursive and an activity focused versions of Oxford Connect events. It’s also clear that Twitter or something as ‘light touch’ as Twitter can be enough of a ‘conversational’ channel to sustain live engagement when everyone is also running their own experiments and uploading results. I’m hoping that we can run similar event for other departments here at Oxford in the future. We are also talking about using the live format as an anchor for a quasi-open online version of our department’s face-to-face day schools. Overall I’m pleased with how the pilot ran, we learnt a lot and the technology held up well. We got plenty of positive feedback and some people disappointed they couldn’t get to the Oxford Connect webpage as our server tried to keep-up. The complexities of going out live were more than outweighed by the buzz and sense of connection that came with it. I’m confident that we can run a more streamlined version of Pi Day Live for other disciplines which is less risky while increasing the level of engagement for those who get involved live. Success in terms of ‘massive’ numbers is a dangerous thing though, especially for live events – we are going to need a bigger server…

MOOC: Self-Service Education?

February 18, 2013

As the IT director for Sainsburys pointed out at BETT a couple of weeks ago ‘self-service’ caused a revolution in retail during the 20th century. It allowed for greater choice, efficiency and of course scale. It put the ‘super’ in supermarket in the same way that the web has put the (potential) ‘massive’ into MOOC.

At first glance the current wave of publicity-garnering MOOCs appear to be the equivalent of self-service education. Big out-of-town locations for education with an increasing range of products that you are free to browse at leisure.

Pick a product and pay for accreditation as you pass through the tills…

Lost in the supermarket — CC-NC-ND http://www.flickr.com/photos/sputnik57/3583618864/

This perhaps is a little disingenuous though as there is more effort required than simply putting a course in your basket to gain validation. Automated testing and peer assessment are legitimate ways of assessing levels of knowledge and, if properly designed, increasing understanding. This is the real challenge for MOOCs, as it is for any course; how can we encourage students to think? How do we best mix the ingredients we have available to increase the chances that those engaging with our courses will finish them with *both* increased knowledge and increased understanding? – I hope we can all agree that teaching with a view to increasing understanding is a large part of what higher education institutions are for(?)

I have heard teaching described as ‘what you have to do because there are more of them than there are of you’, it’s inherently about dealing with scale. In this sense many of the pedagogical challenges faced by the designers of MOOCs are the same as those to be found in face-to-face or non-massive courses. The danger though is that xMOOC style self-service education favours those who already equipped with the intellectual and academic techniques required to interrogate a subject. How do we encourage those who don’t have the necessary higher-education ‘literacies’ to wade through swathes of video lectures and online resources? One answer is already hiding in the MOOC format: the ‘event’.

MOOCs generally have a start and finish date which makes them a form of slow-burn event. Even though the web has an always-on, always-connected, constant-flow paradigm it is still largely event driven. We are drawn to specific moments in time which act as way-points in the ceaseless river of information and social noise. MOOCs are useful island in this river with a beginning, middle and end, a simple narrative we can organise around and hopefully contribute to even if we don’t choose to listen to the whole story. The principle of the event can be taken further though as I believe it is highly compelling, especially in an online context. This is what I’m focusing on with the new Oxford Connect format.

Educators and technologists have become adept at putting-the-curriculum-online but we have yet to master the nuances of the live event outside of the lecture theatre. Pi Day Live, the pilot event for Oxford Connect, is designed to be a moment in time where hundreds of participants gather online to take part in collective activity. It will be highly ‘Evented’ (an idea originally attached to ‘virtual worlds’ but which is broadly applicable), encouraging participants to be as Resident as possible for a short period. My hope is that in time this live format will become a valuable way of communicating ideas, concepts and research from Oxford. I envisage this format being used as part of large-scale online courses, incorporating the fellowship of live events to support communities of learners and to act as milestones in a larger pedagogical structure.

Perhaps the live event is what is missing from xMOOCs and the expertise of the connectivists is what’s needed to counter a self-service mentality which disenfranchises those without with the literacies required to go-it-alone in online learning?

Who’s excited about maths?

September 17, 2012

For the last two years I have been the Creative Director of the ‘Maths in the City’ project. At the helm was Marcus du Sautoy, that maths guy from the TV and Radio who also happens to be a member of my Continuing Education department here at Oxford and the Charles Simonyi Professor for the Public Understanding of Science. The idea for the project came from discussions Marcus had with secondary schools in London. The overall aim being to ‘engage’ the public with maths by demonstrating how the science of numbers is integral to the urban environments most of us inhabit. The 2 minute video below gives a flavour of what it’s all about.

Funded by the EPSRC (who fielded an excellent and experienced mentor for the project) via a public engagement grant the project ran a series of walking tours around Oxford and London which anyone could attend for free. The tours were highly interactive (string, chalk, sweets, springs, sticks, marbles etc.) and designed to interest people of all ages with potentially a very basic understanding of maths. The guides for the tours were all maths students drawn from Marcus’ cabal here at the university called M³. An important aspect of the project was giving these students the opportunity to practice their public speaking skills at the sharp end of maths-communication i.e. in a street with a group of strangers that have random levels of subject understanding. To support and promote the tours we built a nifty website. Nifty because it allows anyone in the world to create a maths ‘site’ and, if they so desire, a tour of their own. The M³ group used the site to help author our main tours of Oxford and London. It also gave us an opportunity to run a competition to increase the visibility of the project and to help populate the website with maths from around the world.

The officially funded part of the project is coming to a close but I’m happy to say that the M³ group will continue to run and develop the tours. Overall the project was a great success:

over 2500 people engaging with us via social media
over 460 people attended mathematical walking tours of Oxford and London
over 130 examples of ‘maths in the city’, from around the world, posted on www.mathsinthecity.com, the vast majority from members of the general public.

Having a world renown mathematician and broadcaster as a figurehead certainly helped promote Maths in the City but the project team who were all assigned 1.5 days a week or less were the real behind-the-scenes workers: designing the details of the tours, putting together the website, encouraging an online community, training the tour-guide students and generally dealing with all the nuts-and-bolts involved in running public walking tours. What I am most proud of is that we designed multiple ways to engage with the project, for example:

To promote the project and to give it a ‘friendly’ face (we don’t underestimate how daunting contributing to an Oxford University project might be for some) we provided cut-out-and-keep template of our logo/mascot ‘Maths Dave’. Much to our delight people began to submit photos of their very own versions of Maths Dave.

Maths Daves' in Turkey — Maths Dave’s in Turkey

People could submit a mathematical site from their city. These ranged from elementary maths such as this site on triangles (one of our competition winners) through to sites such as the ‘Squeaking Labyrinth’ (which is certainly beyond me) and everything in between.
The tour ‘sites’ were essentially neat chunks of teaching material (all openly licensed as ‘Open Educational Resources’) which all included great hands-on activities. The project used the tour sites to give ‘stationary’ walking tours or ‘talks’ as they are normally known as part of public lecture series i.e. you don’t have to take the walk to get the maths. One of the most widely appropriated was the Sheldonian Roof site which inspired a whole morning of teaching at one secondary school culminating in this spectacular model.

If balancing a ridiculous amount of rulers across desks is not for you then there was always the geeky banter to enjoy over on our Twitter stream and Facebook page or the opportunity to read about the project in one of our many write-ups including the New Scientist.
The hub of the project’s activity was of course the physical tours themselves. I went on a few to check everything was running smoothly and remember a six year old and his older brother happily helping to make triangles, rectangles and hexagons with a loop of string in one of the quads of St. Johns college while the adults discussed the shapes which most efficiently tessellate on a two dimensional plane.

A maths student leads a London tour across Millennium bridge with the aid of Maths Dave on a stick.

Engaging the public both online and offline is a delicate business especially when your tour-guide group is made-up of volunteers new to public speaking, trying to complete Oxford degrees and acting as the public face to an institution which has very refined views on ‘reputation’ and ‘credibility’. Instead of writing a dusty report on the project which would end its days in unread pdf purgatory on the outskirts of a funding council website we have chosen to write a series of blog post which discuss our approaches to public engagement on the topics of; teaching/public delivery of complex material, what makes the public participate in public engagement initiatives, community facilitation/the use of social media and the management/encouragement of volunteers. Watch @daveowhite or @mathsinthecity as we release the posts over the next few weeks. I hope they will be insightful for those of you considering public engagement projects.