The Habitat Project Launches

No, not an opportunity to test stylish yet knowingly kitsch home furnishings but a research project piloting the use of Multi-User Virtual Environments (think Second Life). TALL heads up a large project team on the project which runs until March 2009. Read the official blurb below or visit www.openhabitat.org for more info.

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The JISC funded Habitat project is a collaboration between TALL at the University of Oxford, Leeds Metropolitan University, King’s College London, Essex University and Dave Cormier of Prince Edward Island University. It will take an innovative approach to encouraging creative online collaboration in Multi-User Virtual Environments (MUVEs) – the online 3D spaces in which each user is represented by an ‘avatar’ or 3D character.

The project will generate solutions to the challenges of teaching, learning and collaboration in MUVEs. These solutions will be primarily in the form of guidelines, models and exemplars but will also be supported by the development/appropriation of software tools and services in and around the MUVEs themselves.
During discussions with members of the Emerge community, teaching staff and students, it became clear the MUVEs offer a number of interesting opportunities for teaching and learning. These include the ability to collaboratively design and build objects/structures and the sense of presence or ‘being there’ that comes across when interacting in an MUVE.

The Habitat project will build on these principles by running a number of pilots which are integrated into the teaching of art & design and philosophy.

A competition to build a structure in the Second Life MUVE which reflects their current practice will be set as part of the first year art & design undergraduate degree based at Leeds Metropolitan University. Parallel to this the project will facilitate discussions in an MUVE with students who have attended one of the University of Oxford’s online short courses in philosophy. The art & design students will have the opportunity to meet face-to-face during the pilot in contrast to the philosophy students who are distributed around the world.

The pilots are designed to explore the effects of working in an MUVE on collaborative group work and on the effects of being represented as an avatar over and above using text, sound or video to communicate. In addition to this the pilots are designed to encourage communication between the two disciplines to assess the potential of MUVEs to bring together diverse student groups.

Habitat will predominantly be using the Second Life MUVE because of its ubiquity and relative stability. The project will also be experimenting with OpenSim, an open source MUVE and a MUVE provided by IBM. These are representative of the widening range of 3D collaborative environments which are emerging across the web and which afford intriguing opportunities for teaching and learning.

Following Online Society Across Time and Tech

Below is a pitch for a research project that doesn’t exist yet because I can’t describe it properly. The ‘Open Social’ concept and Social Graph API seem to be a tech kind of response to the phenomenon I am attempting to outline. I can’t seem to find an academic tool/framework to help me though…

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The web continues to expand and diversify its capacity to support communication and collaboration. This is evident in the expansion and popularity of social networking sites such as FaceBook and communication tools such as Skype. The increase in groups that now straddle the real and the virtual is now having significant cultural impact. Individuals are increasingly part of a network of friends, acquaintances and colleagues that is distributed across multiple locations on and off-line.

These groups of distributed individuals are relatively new in form and are constantly changing in character as advances in online technologies provide new affordances which interplay with individuals aspirations to extend/refine their group and collaborate in novel and useful ways. Despite this being in a constant state of flux it is highly likely that individuals in the first world will be part of a distributed group for the majority of their lives. A 28 year-old in 2008 may have been part of an online group for over 10 years, a group that has morphed as that individual moved through a number of different life stages. The group is likely to have moved across a number of online technologies or environments and may exist across multiple environments at any one time.

Collaborative groups have been characterised in many ways, for example, Affinity Groups (Gee), Communities of Practice (Wenger) and Knotworks (Englestrom). Each theory describes different motivations, goals and structures of groups of people attempting to work together with some sense of shared participation. In each instance the theory in question is based on a particular area or type of collaboration or interaction for example fandom or institutional work. This is not to say that these theories are not applicable in a wider sense rather that their underpinning rational has a specific types or styles of groups. A similar bounding can often be seen in research undertaken in this area which is often focused on activities that take place within a particular tool or environment for example, Second Life, FaceBook or World of Warcraft.

It is increasingly important that we gain a better understanding of the phenomenon of the persistent distributed group, one which is not too closely tied to a particular style of interaction or type of technology. We are at a point in time where it is possible to trace the history of an individuals relationship with these groups, following that individuals changing relationship with other members of the groups they are part of and the technology involved. This would require investigating individuals motivations for being members of a group, their reasons for types and levels of participation and their changing perception of what constitutes the ‘real’ or what Castronova calls the ‘Semi-Permeable Membrane’ between online and offline worlds. The aim being to discover and map the underlying principles that are forming as online technologies facilitate the changing makeup of societies, becoming paradoxically more distributed and fractured while at the same time affording greater flexibility for communication and collaboration. In thinking about this it is important not to bounded by a single technology but to accept that many groups transcend specific technological advances or shifts and morph across the changing online environment. In this way a clearer perspective will be gained and a better understanding of the longer term implications and opportunities for society will be understood.

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So there it is. I’m assuming that if you made it this far you are intrigued by the idea. Let me know what you think.

The Importance of the Cheesy Disco?

I have just returned from the Online Educa conference at which I was part of a symposium panel discussing Multi-User Virtual Environments (MUVES). The session was entitled ‘No Life in Second Life’ and was a look at some of the current practices and issues around teaching in MUVEs. My 10 minutes was on the range of environments in Second Life from amphitheatres to ‘cheesy discos’. Each brings with it a set of cultural expectations and modes of use.

After the session the point was raised that the term ‘cheesy’ may not be universally understood by an international audience. What struck me about this discussion was not its content but the environment it was taking place in. We were attending the conference dinner and ‘entertainment’. The venue for this entertainment was an oversized, modernist hall on the ground floor of the hotel with floor to ceiling glass and orange up lighters. The view out of the 12 foot windows was of a stark courtyard containing a number of neat, isomorphic trees and plants. Inside, small groups of smartly dressed individuals stood round in clusters and made small talk while an untidy mass of energetic attendees executed a range of jerky dance moves with no overall style or pattern. The music was slick and very definitely middle of the road.

In short we were in a cheesy disco which appeared to have been designed as a re-enactment of many scenes in Second Life, certainly in architectural terms but also socially. Love them of hate them it struck me that this real life cheesy disco was an accepted part of the conference system and designed to help people to talk and network. For undergraduates the nightclub or union bar is an integral part university life. For online distance students there is no clear equivalent. As we experiment with MUVEs for teaching and learning will the cheesy disco in prove to be as important as the amphitheatre?

Reaching into the Web

As part of our JISC funded ‘Isthmus’ project we have launched a pilot Facebook group for students on our short online courses. The overall concept is to encourage a ‘community’ of students that exists beyond the run of any single course. It’s been running for 6 days now and so far we have 45 members (about 10% of this term’s students) and around 20 posts.

Deciding to use Facebook and then deciding exactly how to set-up the group was complicated and generated a lot of discussion here at TALL. Our students are generally older than a traditional university student and many of them are retired. The recent OxIS Internet survey reported that 42% of students signed up to a Social Networking site last year but of those in the retired ‘life-stage’ category only 2% signed up. In contrast Saga recently launched a Social Networking site for the over 55s and claimed that ‘Silver Social Networking’ was on the rise. Surveys of our students revealed that not many of them were members of Social Networking sites (around a third) but that only 26% were not interested in communicating with other students after their course had finished.

As well as the difficulty in deciding to run the pilot it was also not clear exactly what form it should take because it cuts across technical, pedagogical, social and legal issues. Each area for consideration pulls the design and principle of the pilot in different directions. The core challenge was how to strike the right balance between supporting and structuring the group without ‘owning’ or managing it. This involved consulting JISC legal, Oxford University’s Legal Services Office and a range of stakeholders (including the students).

So far the group seems to be working, but it is early days. More significantly I feel we have made inroads into how to manage our relationship with third party services such as Facebook. If we can establish some principles in this area then we will be able to take advantage of the wider web much more efficiently in the future.

Poster with bloated title wins award at ALT-C

I gave my talk on ‘Cultural Capital and Community Development in the pursute of Slaying Dragons’ at the ALT-C e-learning conference last week. The talk was well received which was very encouraging. The poster of the talk won a runners-up prize in the poster competition! How much of this was down to tactical voting I cannot say but it would seem that the e-learning community is becoming gradually more interested in the possibleuse of Multi-User Virtual Environments.

Talking about Dragons with Dragons

Last Friday I partook in a stressful but useful event run by JISC. Anyone who could make it had the chance to pitch their project ideas for the Users and Innovation callrun by Lawrie Phipps. The format was similar to the BBC ‘Dragons Den’ programme. Each project had to go before a couple of JISC representatives or ‘dragons’ and pitch their idea in a 5-10 min presentation. The dragons would then feedback on the idea and point out/discuss it’s pros and cons.

I was surprised to find that this process put me into my old ‘exam fear’ mode and I panicked for most of the day. However, there is nothing better for focusing an idea than knowing that you have to explain it to a third party, especially when some of it relates to World of Warcraft! It forced us to look at the marking criteria for the call and to turn vague details into well thought out project plans.

Our actual pitch to the dragons went well and their feedback was very helpful. It seems to make sense to do this kind of grilling before, not after the projects are underway. Hopefully it will lead to a better breed of projects.

What is Web 2.0 and how is it impacting on education?

Not my title but the title of a recent JISC podcast in which myself and JISC strand manager, Lawrie Phipps, discuss the nature of Web 2.0 and its possible relevance for education. We both take a cautious liberal view that recognises the potential in this new style of communicating and sharing whilst being clear that institutions can’t simply dive-in and appropriate the emerging online culture which seems to be in a permanent state of flux. If you are not sure what Web 2.0 is all about then this may be the non-technical introductory podcast for you.

http://www.jisc.ac.uk/Home/news/stories/2007/08/podcast07lawriephippsdavidwhite.aspx

Social Capital and Community Development in the Pursuit of Dragon Slaying

What can the massively multiplayer game ‘World of Warcraft’ teach us about how to facilitate learning communities? Below is a video of the talk I gave at the Games Learning and Society conference in Madison Wisconsin. (Running time 26 minutes)[flv:http://tall.conted.ox.ac.uk/video/maina.flv 500 375]

If you want more details before watching here is the abstract…

This presentation is an evaluation of ethnographic field work conducted in and around the World of Warcraft MMO. The study focuses on the motivation of guild members to construct communities of practice both to learn and to socialize. This suggests that the guilds can act as useful models for understanding how online social networks function and how they could influence the ideology of next generation e-learning services.

Successful collaborative learning can only be sustained if the individuals involved feel part of a group or community in which they can trust. The most robust communities tend to be those that form via a collective aim or interest; their formation has a social underpinning and is not totally utilitarian.

If an aspiration of e-learning is to move away from simply providing online programs of study, demarcated by subject, to increasingly fluid spaces in which students can build social networks, then we need to understand how contemporary collaborative and participatory environments encourage the formation of these types of groupings.

Some of the most sophisticated examples of online community creation and management take place in and around MMO environments. The current apex of this field is the ‘guild’ system which suffuses the World of Warcraft MMO. Guilds are effectively goal-oriented clubs or societies, many of which utilize the latest Web 2.0 technologies out-of-game and multi-channel text chat and VOIP systems in-game both to organize and to socialize.

This paper is based on data collected over a period of six months from an ongoing ethnographic study comprising self-reflexive observation and semi-structured interviews conducted in World of Warcraft and face-to-face with guild members. This extends into a study of the social software used out-of-game by community members that acts as a communication base for the guilds.

The data is evaluated using Wenger’s notion of communities of practice, which highlights the interweaving of goal-orientated learning and the immersion of those participating in trusted social networks. This has the effect of generating and communicating what Bourdieu calls cultural capital, the lack of which often makes online learning a poor second to traditional face-to-face learning.

The challenge here is how to abstract underpinning principles and practice that will be of value to e-learning away from the immediate goals or ideology of a particular MMO. This is not to suggest that killing dragons in collaborative groups is the future of e-learning. Instead it proposes that much can be gained from reflecting on the success of MMOs in motivating the formation of vibrant online communities and the ways in which these communities interweave socializing and learning.

Structure vs Community?

This post assumes that you agree that collaborative/group work is a good method of online learning and that effective learning takes place when the individuals involved are part of a community. The ideas in this post are as a result of some in depth discussions with members of emerge. This post is not very well put together in it’s use of terms like ‘community’, ‘group’ and ‘collaboration’ but I hope you can see the basic principles I’m trying to work with.

The basic dichotomy?

  • Too much structure = restriction on community formation, groups stay in pre-defined ‘networks’ and do not thrive?
  • Too little structure = lack of direction, lack of coherence, community less likely to form?

We agree that it’s not possible to mandate a community but we understand that a community forms only when certain structures are in place. We are not sure exactly what those structures should be or who should be responsible for putting them in place(?) We are also not sure how much structure should be put in place by the educational institution or tutors and how much space/flexibility should be provided for the students to experiment with.

Some basic questions?
Where should the structure come from to encourage a successful community?

  • How much should come from the facilitators within the community?
  • How much should come from the members of that community?
  • How much should come from the nature of the tools used by that community?

What is the difference between a facilitator and a member? Can one become the other? In a community are we always both?

The rise of web2.0 and immersive environments brings the above questions to the fore. I think that it has only recently become practical for elearning to be relatively unstructured online as social networking etc has become more main-stream. We can see the emergence of online communities and the significance this has for learning but we don’t know precisely how to encourage the formation of communities (It may in fact be more of a craft skill than a science). We can see how engaged, motivated individuals are keen to communicate collaborate and participate, thereby forming communities (emerge is a good example) but we aren’t sure how to encourage/lead a bunch of slightly alienated first years to act in a communal manner.

I would argue that innovative work/research in elearning needs to find answers to the questions posed above. ‘Next generation’ elearning will increasing be about managing and facilitating collaboration and communities, about encouraging cohorts of students to move from being an institutional defined network of individuals to members of learning communities that reach beyond traditional institutional boundaries.

So, what would an attempt to answer these questions look like as a ‘project’? Well here is my first, very sketchy attempt to outline one possible route.

The focus would be on Second Life in this particular case but with the understanding that any educational activity in SL will probably actually be overseen by associated 2D systems (Moodle, FaceBook etc) As I mentioned in an earlier post I think that most healthy communities exist in more than one tool or environment. i.e Emerge uses Elgg, Elluminate Skype Email etc. The community has the same relationship to a single tool as a virus has to a single host. If the tool creates the right environment then the community will grow stronger. It will have stronger bonds and will potentially expand in numbers. As the community evolves it will move hosts/tools or at least shift its emphasis within a group of tools. For example moving from a Blog focus to a Skype focus and back again as ideas circulate.

Clearly it would be a good idea to look at other successful online communities to try and discover what kind of structures they have put in place. It would also be useful to gather together examples of current good/successful practice of teaching/group work in Second Life.

Next we would plan a series of group/collaborative activities that range from the highly structured (eg step-by-step with a tutor) through to the open (eg form your own group and build a demonstration of a scientific principle of your choice). We would then put a range of students through these activities to discover which combination of students and activities fostered community like activity.

The main outcome would be guidance on how to encourage online community and how best to run collaborative activities in an immersive environment. An ideal result would be a series of activity models that gradually move from the structured to the unstructured and draw a cohort of students through to a point where they are a relatively self-supporting community. We could learn from the gaming community in this respect. Below is a chart that shows the amount of time it takes to reach each ‘level’ in World of Warcraft.

Leveling_TimeFrom ‘Alone Together?’ Ducheneaut et al. 2006

As you can see the time/effort needed rises fairly steadily from level to level. This is good game design, could it be good course design? The game has the advantage over a traditional course in that there are explicit rewards every other level (spells, amour etc) is there an educational equivalent?

The higher the level the more likely you will need to be in a group to successful tackle and quest (activity). The groups need to be larger as you reach the ‘end’ of the game with groups of 20 or more some of the quests above level 50. The forming of these groups is organised by the players themselves and is the main reason that guilds (communities) form. So you start the game doing structured activates alone and could end the game collaborating as part of a community inventing methods and tactics. Sounds like a good educational model to me…