Category: Digital strategy

  • Visitors & Residents – navigate the mapping

    Myself, Donna Lanclos and Lawrie Phipps are delighted to release a facilitators guide and slides for running the Visitors and Residents mapping activities (a workshop format for reflecting on, and responding to, various forms of digital engagement). These resources were developed for the Jisc Digital Leaders Programme but can be edited and adapted for different audiences. For example, a version of the individual mapping activity could be run with Students and/or teaching staff while the group mapping activity could be adapted for course teams. This post from James Clay is a good example of how the mapping can be adapted.

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    ‘Vanilla’ version of the slides with detailed notes – designed to be edited and adapted. 

    The thinking captured in these resources has been developed over a few years and refined each time we have running the mapping activity. If you have experience of running workshops then the resources should give you what you need to facilitate a mapping session.

    I was once told that you had to be “Dave White” to run the discussion parts of the workshop so there is a large section in the guide which highlights themes arising from individuals maps that have been recurrent across workshops and how they can be constructively discussed. If I’m honest then the only mapping sessions that have proved challenging to run have been those with educationalists (if that’s the right term). They tend to enjoy deconstructing the principle of Visitors and Residents and the nature of the mapping rather than doing the mapping itself. I enjoy those discussions and have found them helpful in developing the work but time is limited in any workshop and sometimes you have to encourage people to get started on an activity and then discuss it’s pros and cons.

    One of the strengths of the workshop format is that it is not attempting to cajole participants towards a specific set of responses:

    This workshop will not hand any participant a bullet list of things to do. The intention is not to build skill sets, but to provide a space from which intentions and objectives around institutional policies can emerge. The list of things to do next will necessarily emerge from the participants, not be given by the facilitators.”

    This did vex someone who asked me “what do people learn in the workshop?”, to which I replied “It depends on who they are and what direction they want to take things”. In this sense the workshop format is completely in keeping with the designers pedagogical philosophy of providing the conditions for reflection and strategic thinking without being perspective about the ‘right’ way to do things.

    If you do run a Visitors and Residents mapping workshop then (if you feel moved) please let us know by using the #VandR tag in Twitter.

  • Digital as… Culture, Medium, Service

    As “The Digital” becomes a headline theme in many institutions I have been thinking about ways in which it can usefully be split into high-level areas so that various lines of activity and discussion don’t become confused. For my institution, the University of the Arts, I’m proposing the following three areas which I believe map quite well to existing groups/units/services within the university (although there are healthy overlaps). I was tempted to neaten this into a nice diagram but thought it was better to capture it before succumbing to the desire to squeeze out the blurry edges. The result is three key areas:

    Digital – Culture

    A set of spaces and behaviours
    • “Resident” online behaviours – co-presence
    • Teaching and learning
    • ‘Open’ scholarship and research
    • Identity and visibility
    • Discursive – collaborative – communal

    Digital – Medium

    A set of techniques and practices
    • Digital as a medium for expression and critique
    • Digital ‘making’
    • Design – graphic, fashion, architecture etc
    • Video, photography – ‘native’ practices
    • Digital in the context of the disciplines
    • Both “Resident” and “Visitor” modes

    Digital – Service

    A set of tools and transactions
    • “Visitor” modes online – leaves no social trace
    • Infrastructure
    • Access – connectivity
    • Information
    • Storage – curation
    • Entertainment
    • Commerce

    I’ve arrived at these three areas by bringing together the perspectives of colleagues who are invested in differing aspects of the digital. So it’s a group effort with a modicum of ‘clustering’ added by me.

    Overarching these areas for me are two principles which I believe should be fundamental to all of our digital activities:

    1. How does the activity proposed foster belonging?
    2. How does the activity proposed reduce anxiety?

    Both of those could be condensed into “increase confidence” and both of them apply to students *and* staff. Obviously there are many nuances hiding in these principles, such as the idea that good pedagogy will often require all involved to take risks. Having said that, I feel that anxiety is now a default state and we need to reduce ‘bad’ anxiety before we can be constructive with risk taking.